Sr. SaaS Configuration Specialist

Job Summary

Salary: $95,000 Location Type: Remote Employment Type: Full-time

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin.

Job Description

Resource Innovations is seeking a Sr. SaaS Configuration Specialist to join our growing team. We are seeking an experienced Sr. SaaS Configuration Specialist with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software professional services group. The ideal candidate will have a minimum of 5+ years of work experience as an analyst in the utility energy efficiency industry. We are looking for candidates who want to work on things that make an impact on the world and are passionate about delivering the right solution to the clients.

Duties and Responsibilities

• Lead the design and implementation of complex technical systems solutions for Demand Side Management, Transportation Electrification, and clean energy technologies, catering specifically to utilities, transmission, and distribution system operators.
• Conduct in-depth analysis of customer business drivers, key use cases, and high-level objectives to develop tailored, advanced solutions.
• Gain and maintain expert-level knowledge of the company's no-code/low-code SaaS platforms, serving as a senior advisor and key user.
• Drive the enhancement of efficiency in both internal and external systems and workflows, aligning with the strategic business goals.
• Oversee the preparation of detailed gap analysis reports, use-case documents, and the development of comprehensive Technical Requirements and Specification Documents.
• Provide senior-level consulting on product configuration, launch, and offer ongoing system support for a suite of Energy Efficiency management products.
• Manage the full life cycle implementation of enterprise software systems, ensuring adherence to industry best practices and project guidelines.
• Lead the implementation of business logic, user interfaces, and databases, collaborating closely with clients’ technical teams and stakeholders to ensure seamless integration and functionality of implemented systems.
• Mentor junior analysts and contribute to team skill development, fostering a culture of continuous improvement and innovation.
• Other duties as assigned.

Requirements

• Preferred advanced degree in Computer Science, Information Technology, Business Information Systems, or an MBA with a Technology Management focus, with consideration for significant relevant experience in lieu of formal education.
• Extensive hands-on experience with day-to-day application development using no-code/low-code platforms or web development tools.
• Minimum of 5+ years of experience in systems development, specializing in energy efficiency management systems.
• Demonstrated ability to analyze, interpret, and implement complex energy data solutions for clients.
• Exceptional written and verbal communication skills, with proven interpersonal abilities and experience in guiding teams and managing projects.