[Remote] Future Opportunities - Customer Success Managers at Trella Health

United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, SaaSIndustries

Skills

Key technologies and capabilities for this role

Customer SuccessRelationship BuildingCustomer EngagementAccount ManagementRenewal and ExpansionHealthcare KnowledgeSaaS Experience

Questions & Answers

Common questions about this position

Is this Customer Success Manager position remote?

Yes, the position is remote.

What is the salary for this role?

This information is not specified in the job description.

What skills and experience are required for the Customer Success Manager role?

Preferred experience in healthcare and high-growth SaaS companies, passion for customer experience, strong relationship-building skills, and ability to understand customer challenges and map solutions.

What is the company culture like at Trella Health?

The culture is collaborative, innovative, committed to continuous improvement, and focused on customer success.

How should I apply for future Customer Success Manager opportunities at Trella Health?

Submit your resume or profile even without an immediate opening to be considered for future opportunities, and follow Trella Health on LinkedIn and check the career page frequently.

Trella Health

Healthcare data analytics solutions provider

About Trella Health

Trella Health provides healthcare data analytics solutions to various clients in the healthcare sector, including home health and hospice providers, skilled nursing organizations, Accountable Care Organizations (ACOs), Direct Contracting Entities (DCEs), and health systems. The company collects and analyzes data to help healthcare providers make informed decisions, enhance patient outcomes, and grow their businesses. Trella Health's analytics solutions offer complete visibility into growth and performance, allowing clients to identify areas for improvement. The products integrate with existing systems like Customer Relationship Management (CRM) and Electronic Medical Records (EMR), facilitating easier access to necessary data. Unlike many competitors, Trella Health focuses on continuous improvement of its solutions based on user feedback. The goal of Trella Health is to empower healthcare organizations to optimize their operations, improve patient care, and drive sustainable growth.

Atlanta, GeorgiaHeadquarters

2015Year Founded

$5.1MTotal Funding

EARLY_VCCompany Stage

Data & Analytics, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Vacation

Flexible Work Hours

Company Equity

Risks

Increasing Medicare Advantage enrollment may reduce Fee-For-Service data availability.

Decrease in skilled home health agencies limits data for Trella's analytics solutions.

New data set integrations may require significant resources and alignment with customer needs.

Differentiation

Trella Health is an 'Innovator' in CMS's Virtual Research Data Center Program.

Access to 100% of Medicare Part A and B claims data sets Trella apart.

Trella integrates CRM and EMR systems, enhancing data accessibility for healthcare providers.

Upsides

Growing demand for data-driven healthcare solutions boosts Trella's market potential.

Expansion of telehealth services increases need for Trella's comprehensive data analytics.

Rising importance of value-based care models supports Trella's advanced analytics adoption.

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