Commercial Account Executive
KustomerSalary not specified
- Full Time
- Mid-level (3 to 4 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, FintechIndustries
Requirements
Candidates should have 2+ years of technology SaaS experience, experience selling to procurement, finance, and legal sectors, and experience driving customer retention and adoption of a SaaS product for enterprise accounts. Strong customer management skills, including sales, account management, and customer service, are required. Self-driven individuals who are organized, efficient with their time, and excellent communicators are preferred. Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach is also necessary.
Responsibilities
The Commercial Account Manager will act as a trusted advisor and product consultant, working with customers to deliver ROI through value-based renewal and upsell cycles. They will partner with the Customer Success team to monitor health scorecards and guide deal closures. The role involves negotiating renewal contracts, developing win/win strategies, and managing current customers on multi-year contracts to ensure value realization. Additionally, the manager will engage the broader Zip team for regular updates on renewal status and contribute to shaping the sales process in a rapidly growing environment.
Skills
SaaS
Customer Retention
Customer Management
Sales
Account Management
Procurement
Finance
Legal
SaaS Product
Enterprise Accounts
Zip
Provides buy now, pay later services
About Zip
Zip Co offers buy now, pay later (BNPL) services that allow consumers to make purchases and pay for them over time without interest. Its main products, Zip Pay and Zip Money, cater to different spending needs, with Zip Pay for everyday purchases and Zip Money for larger expenses. The service works by enabling users to shop at partnered retailers and manage their payments through a clear and transparent system, where they can see how much they owe and when payments are due. Unlike many competitors, Zip focuses on providing flexible payment options and a straightforward fee structure, generating revenue through merchant fees, late fees, and interest on select products. The company's goal is to simplify the purchasing process for consumers while expanding its market presence across various countries.
Sydney, AustraliaHeadquarters
2013Year Founded
$972.7KTotal Funding
IPOCompany Stage
Fintech, Consumer GoodsIndustries
1,001-5,000Employees