eBay

Buyer Payment Operation Teammate

Florida, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
E-commerce, BiotechnologyIndustries

Requirements

Candidates must have chargeback or disputes experience and proven results in Accounting, Economics, Finance, or Operations. They should be self-motivated, efficient, independent, possess excellent analytical and problem-solving skills, and have advanced Google Suite/MS Office skills. The ideal candidate is a phenomenal teammate with excellent interpersonal skills, capable of collaborating across multiple offices and time zones in a diverse setting, and is flexible to function in a constantly changing, demanding environment.

Responsibilities

The Payment Operations agent will support billing and/or payment processes for buyer and seller transactions, including defending chargebacks, reconciling payments, and issuing disbursements. They will analyze complex payment or billing issues, solve problems, and identify and mitigate risks. The role involves answering queries from other eBay groups, capturing and analyzing Payment Disputes data to identify new opportunities, and ensuring all tasks are executed in compliance with policies and regulations.

Skills

Payment Operations
Global Payments
Money Movement
Financial Integrity
E-commerce

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters
1995Year Founded
$6.5MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
401(k) Company Match
Paid Vacation
Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.
Social media platforms with shopping features could divert traffic from eBay.
Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.
The platform provides robust buyer and seller protections, enhancing trust in transactions.
eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.
The rise of social commerce offers eBay opportunities to integrate social shopping features.
Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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