[Remote] Patient Support Coordinator at Monta

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Customer ServiceIndustries

Skills

Key technologies and capabilities for this role

Call HandlingPatient AssistanceRecord ManagementGDPR ComplianceCustomer ServiceHealthcareCommunication SkillsIT ProficiencyCRMProblem-SolvingOrganization

Questions & Answers

Common questions about this position

What is the salary for the Patient Support Coordinator role?

The salary is £26,000 per annum.

Is this position remote?

Yes, this is a fully remote position.

What skills are required for this role?

Required skills include high-volume call centre experience, customer or patient-focused background with empathy and problem-solving, strong verbal and written communication, IT proficiency, and being self-motivated and organised.

What benefits does Montu UK offer?

Benefits include 25 days annual leave plus bank holidays, a pension scheme with employer matching up to 5%, and opportunities for professional growth and career progression.

What makes a strong candidate for this position?

Strong candidates thrive in high-volume environments, have call centre or customer service experience in healthcare, demonstrate empathy, strong communication, and IT skills, and are passionate about patient care.

Monta

Manages electric vehicle charging stations

About Monta

Monta operates in the electric vehicle (EV) charging sector, providing a solution for managing EV charging stations. The company offers a Charge Point Management System (CPMS) that simplifies the installation, management, and operation of charging points for various clients, including workplaces, commercial businesses, and municipalities. This system allows clients to control access to their charging stations, manage energy usage, collect charging data, and provide multiple payment options. Monta's software-only approach gives it flexibility to meet diverse client needs without requiring different systems. This focus on business-to-business sales and its success in winning tenders distinguishes Monta from its competitors. The company's goal is to support the growth of the EV market by offering comprehensive and efficient management solutions for charging stations.

Copenhagen, DenmarkHeadquarters

2020Year Founded

$139.1MTotal Funding

SERIES_BCompany Stage

Automotive & Transportation, EnergyIndustries

201-500Employees

Risks

Increased competition in the U.S. market could hinder Monta's expansion efforts.

Potential regulatory changes in the U.S. may impact Monta's operations.

Reliance on partnerships poses risks if they do not yield expected results.

Differentiation

Monta offers a comprehensive software-only solution for managing EV charging stations.

The company focuses on B2B sales, targeting fleets, workplaces, and municipalities.

Monta's Charge Point Management System provides exclusive energy management features.

Upsides

Monta's expansion into the U.S. market opens new growth opportunities.

The partnership with Tesla enhances Monta's home charging solutions for corporate fleets.

Rising demand for workplace EV charging solutions supports Monta's business model.

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