[Remote] Fraud Operations Specialist at Ramp

Myrtle Point, Oregon, United States

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$72,000 – $147,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, FintechIndustries

Requirements

Candidates should be detail-oriented professionals adept at applying fraud detection techniques and leveraging data sources and tools. Strong interpersonal and communication skills are necessary for effective cross-functional interaction and communication with customers, financial institutions, and law enforcement. Flexibility to work nights, weekends, and holidays as part of a rotating schedule is essential for 24/7 fraud monitoring and response.

Responsibilities

Analyze new account applications and transactional activity to detect and mitigate fraud risks, investigating alerts for first-party and third-party fraud with comprehensive documentation. Collaborate with internal teams to resolve fraud issues, communicate with customers to verify activity and resolve disputes, and liaise with external stakeholders like financial institutions and law enforcement. Stay updated on fraud trends and best practices, perform root cause analyses, document control breakdowns, and identify opportunities for operational process improvement.

Skills

Fraud analysis

Risk mitigation

Transaction monitoring

Account application review

First-party fraud

Third-party fraud

Ramp

Corporate card and spend management platform

About Ramp

Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.

New York City, New YorkHeadquarters

2019Year Founded

$1,096.3MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salaries: You never have to wonder how your pay compares. Our generous comp reflects our belief that you’ll take Ramp to the next level.

Comprehensive health plans: US-based employees get full medical, dental, and vision insurance coverage. Everyone gets a monthly stipend for personal wellness.

Professional development: Take advantage of our annual education stipends to stay on top of your personal growth.

Unlimited PTO: Flexible vacation days give you the time to step away, unwind, and recharge.

Risks

Increased competition from fintech startups could challenge Ramp's market position.

Economic downturns may reduce business spending, affecting Ramp's revenue streams.

The volatile travel industry poses risks to Ramp's new travel booking services.

Differentiation

Ramp integrates with popular tools like Slack and Workday for seamless financial operations.

The platform offers advanced accounting automations, reducing manual work for finance teams.

Ramp's use of stablecoins and modern financial instruments sets it apart from competitors.

Upsides

Ramp's integration with Workday enhances real-time data syncing and accounting automation.

The partnership with Priceline expands Ramp's services into the growing business travel sector.

Ramp's recent $750 million funding boosts its capacity for innovation and market expansion.

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