Commercial Card Fraud Analyst
finallyFull Time
Mid-level (3 to 4 years)
Candidates should be detail-oriented professionals adept at applying fraud detection techniques and leveraging data sources and tools. Strong interpersonal and communication skills are necessary for effective cross-functional interaction and communication with customers, financial institutions, and law enforcement. Flexibility to work nights, weekends, and holidays as part of a rotating schedule is essential for 24/7 fraud monitoring and response.
Analyze new account applications and transactional activity to detect and mitigate fraud risks, investigating alerts for first-party and third-party fraud with comprehensive documentation. Collaborate with internal teams to resolve fraud issues, communicate with customers to verify activity and resolve disputes, and liaise with external stakeholders like financial institutions and law enforcement. Stay updated on fraud trends and best practices, perform root cause analyses, document control breakdowns, and identify opportunities for operational process improvement.
Corporate card and spend management platform
Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.