Senior Account Manager

Myrtle Point, Oregon, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Biotechnology, FintechIndustries

Requirements

Candidates should have 5-7+ years of experience in sales or account management, with a background in ecommerce, fintech, or payment technology sectors. A passion for serving as a trusted advisor, deep curiosity about customer needs, commercial and growth orientation, and a love for technology are essential. The ability to analyze data, handle complex negotiations, and ask insightful questions is also required.

Responsibilities

The Senior Account Manager will manage Mid-Market, Upper Mid-Market, and Strategic accounts by developing and executing custom account plans to ensure merchant retention and expansion. This role involves acting as a thought leader for customers, partnering with internal teams to drive merchant success, and influencing stakeholders to achieve mutually beneficial solutions. Key duties include identifying growth opportunities, conducting quarterly business reviews, monitoring merchant health, managing escalations, and achieving KPIs.

Skills

Account Management

Strategic Planning

Stakeholder Management

Executive Influence

Product Adoption

Merchant Retention

Revenue Growth

Client Relationship Management

Cross-functional Collaboration

Bolt

Provides seamless one-click payment solutions

About Bolt

Bolt improves the online shopping experience by providing secure payment solutions for e-commerce businesses. Its main product is a one-click checkout system that simplifies the payment process for online shoppers. This system includes features like Passkey, which allows users to log in and check out using methods such as PIN, Touch ID, and Face ID, making transactions faster and more secure. Bolt differentiates itself from competitors by guaranteeing a 20% increase in conversion rates for merchants, or they offer a money-back guarantee, showcasing their confidence in their technology. The goal of Bolt is to help online retailers enhance customer satisfaction and boost sales through a seamless checkout experience.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$936.7MTotal Funding

SERIES_ECompany Stage

Consumer Software, FintechIndustries

501-1,000Employees