Accounts Receivable / Collections Specialist

The Accounts Receivable / Collections Specialist will manage the Accounts Receivable aging to ensure timely customer payments and escalate to collections agencies when necessary. Responsibilities include accurately inputting invoice and transaction details, generating and distributing customer invoices, and confirming correct payment terms and billing information. The role involves sending payment reminders, preparing demand letters, conducting collection calls and email correspondence, and investigating/resolving payment discrepancies. The specialist will maintain detailed records of collection activities, prepare AR and collections reports, support the month-end close process through AR account reconciliation, and collaborate with internal teams to resolve billing issues. Additionally, they will participate in financial audits and collaborate on process improvements using AI tools and software.