Payment Operations Lead

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Cryptocurrency, FintechIndustries

Requirements

Candidates must possess 7-10+ years of experience in financial operations, treasury operations, or crypto payment processing. A strong understanding of fiat and crypto flow of funds, including wire transfers, stablecoin mechanics, exchanges, and wallets, is essential. Proven ability to design systems from first principles and scale them with minimal existing infrastructure, along with experience with Banking and Exchange APIs, reconciliation tooling, and TMS, ERP, or Ledger Systems, is required. Demonstrated ownership of SOC1 controls, internal audit readiness, or other financial compliance frameworks is also necessary. The ideal candidate is highly detail-oriented, operationally rigorous, able to work independently in a lean environment, and a self-starter with strong communication skills and a bias for execution.

Responsibilities

The Payment Operations Lead will own and execute the end-to-end settlement lifecycle, including ACH/wire processing, crypto swaps, reconciliation, exception handling, and transaction validation. They will design scalable reconciliation processes across fiat/stablecoin flows, support the design and implementation of Bastion’s SOC1 control framework, and build stablecoin operational readiness across mint/redeem workflows, internal controls, and fiat on/off ramp processes. Responsibilities also include monitoring bank and exchange partners for daily operations, creating customer-facing reporting and internal dashboards, serving as the point of contact for exception management, collaborating cross-functionally with Product, Engineering, and Compliance, and supporting the implementation of a Treasury Management System (TMS).

Skills

Payment Operations

Stablecoin Minting/Burning

Fiat/Crypto Settlement

Reconciliation

ACH Processing

Wire Processing

Transaction Validation

SOC1 Control Framework

On/Off-Ramp Processes

Liquidity Management

Financial Operations

Crypto Payments

Fiat Payments

Bastion

Web3 platform for digital interactions

About Bastion

Bastion provides a platform that helps businesses integrate web3 technology into their existing systems. This platform includes features like custodial wallets for managing digital assets, smart transaction routing to optimize transactions, and data analytics to gain insights from customer interactions. By using Bastion's services, organizations can enhance their digital capabilities without needing to develop complex solutions in-house. What sets Bastion apart from its competitors is its focus on compliance and its white-label approach, allowing businesses of all sizes to customize the platform to fit their needs. The goal of Bastion is to empower organizations to fully leverage digital interactions, both online and offline, in a rapidly changing digital environment.

New York City, New YorkHeadquarters

2023Year Founded

$24.3MTotal Funding

SEEDCompany Stage

Data & Analytics, Crypto & Web3Industries

11-50Employees

Benefits

Hybrid Work Options

Risks

Intensifying competition from web3 infrastructure providers threatens Bastion's market share.

Regulatory scrutiny on digital asset management may increase Bastion's compliance costs.

Rapid technological changes in blockchain require continuous innovation from Bastion.

Differentiation

Bastion offers a compliant, white-label platform for seamless web3 integration.

The platform includes custodial wallets, smart transaction routing, and data analytics.

Bastion serves diverse clients, from small businesses to large enterprises.

Upsides

Growing interest in white-label blockchain solutions boosts Bastion's market potential.

Rising demand for custodial wallets enhances Bastion's service appeal.

Enterprises increasingly adopt web3 technologies, benefiting Bastion's platform.

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