[Remote] Independent Dispute Resolution Paralegal at Blank Street

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Legal ServicesIndustries

Requirements

Candidates should have 3-5 years of experience as a paralegal in a law firm, health care firm, or entity processing disputed claims, with strong preference for arbitration experience and experience working remotely. Experience with medical office or hospital claims services and a medical office or health care background is also preferred.

Responsibilities

The Independent Dispute Resolution Paralegal will evaluate and organize medical information to ensure proper case adjudication, determine if they meet established program standards, match medical records with documentation and obtain correct documentation if needed, participate in training including arbitration training, read policy guidelines and delineate when criteria are met or not, evaluate claims for conflict of interest and appropriateness, work within established timeframes, provide strong customer service skills and work closely with clients, provide oversight to complex cases requiring additional review, and serve as an additional level of QA and clinical knowledge/review for cases with quality issues.

Skills

Paralegal

Claims Resolution

Medical Billing

Medical Coding

Policy Analysis

Quality Assurance

Customer Service

Arbitration Training

Blank Street

Specialty coffee shop with efficient service

About Blank Street

Blank Street provides a unique coffee shop experience by offering high-quality coffee and food at affordable prices. The company started with a small coffee cart in Brooklyn and has since expanded to major cities like New York, London, Boston, and Washington, D.C. Their product offerings include specialty coffees sourced from around the world and fresh, locally-sourced food. Customers can enjoy a quick yet premium experience, thanks to the efficiency of their small locations that help keep costs down. Blank Street differentiates itself from competitors by focusing on customer convenience through technology, such as their app that allows for ordering ahead, customizing drinks, and participating in loyalty programs. They also prioritize employee satisfaction by paying baristas above-market wages. The goal of Blank Street is to redefine the coffee shop experience by combining quality, affordability, and exceptional service, making it a significant player in the specialty coffee market.

New York City, New YorkHeadquarters

2020Year Founded

$50.6MTotal Funding

EARLY_VCCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Flexible Work Hours

Company Equity

Risks

Rapid expansion may lead to operational inefficiencies and overextension.

Subscription program may not resonate with all customer segments, risking dissatisfaction.

Reliance on outsourced vendors poses risks if supply chain disruptions occur.

Differentiation

Automated espresso machines ensure consistent quality and enhance barista-customer interaction.

Small, cost-effective locations reduce overhead and allow competitive pricing.

Focus on high-quality, clean, and natural products at affordable prices.

Upsides

Rapid expansion into major cities increases brand visibility and market presence.

Subscription model provides steady revenue and enhances customer loyalty.

Partnerships with lifestyle brands boost brand visibility and customer engagement.

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