Glean

AI Outcomes Manager

United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Artificial Intelligence, Knowledge ManagementIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

Glean is building a system of intelligence for every company in the world. They are seeking an AI Outcomes Manager to help transform how every department works, leveraging the power of Glean. This role involves working closely with executives and end users to drive AI adoption and strategic roadmap development.

Requirements

  • Hungry, curious, and consultative mindset
  • Strong problem-solving skills
  • Ability to understand various user types and convey the value of AI in diverse job functions
  • Excellent communication skills
  • Creative problem solver with good product sense
  • Prior experience in a consultative role (implied)

Responsibilities

  • Engage with executive sponsors and provide strategic reviews and consultations.
  • Understand and deeply comprehend Glean’s suite of products.
  • Conduct use case discovery workshops and translate them into tangible outcomes.
  • Shape the future of the product by bringing the voice of the user to product and engineering teams.
  • Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement.

Company Information

About Glean:

We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.

We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.

Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.

We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.

Application Instructions

  • Not specified.

Skills

Problem-solving
Communication
Product sense
Consultative mindset
Stakeholder engagement
Use case discovery
AI adoption strategy

Glean

AI-powered search tool for workplace productivity

About Glean

Glean enhances workplace productivity by providing an AI-powered search tool that works across all applications within a company. This tool utilizes deep learning-based Language Models to understand natural language queries, allowing users to find information more easily. It continuously learns from the specific language and context of a company, improving the relevance of search results without manual adjustments. Additionally, Glean offers a chat assistant that can analyze and summarize information from various company documents and conversations, further increasing efficiency. Unlike many competitors, Glean's focus on natural language processing and its ability to adapt to a company's unique context set it apart. The goal of Glean is to streamline information retrieval in the workplace, making it accessible and efficient for all types of organizations, from startups to large enterprises.

Palo Alto, CaliforniaHeadquarters
2019Year Founded
$637.1MTotal Funding
SERIES_ECompany Stage
Enterprise Software, AI & Machine LearningIndustries
501-1,000Employees

Benefits

Healthcare - Happy and healthy go together. We cover medical, dental, and vision for you and yours.
Competitive compensation - Have a real stake in your job and your future with competitive stock options.
401(k) - We make it easy to save for the future today by contributing to a 401k.
Flexible work - We work 3 days a week in the office, though we believe in folks working where they can be most effective.
Company events - We work hard and play hard - from weekly happy hours to our annual company retreat.
Unlimited PTO - Flexible hours, PTO, company-wide summer and winter break shutdown
Transparent culture - By default we keep things open and accessible so we can make better decisions together, faster.
Learning and development - We offer a learning stipend to help you grow and achieve your goals.
Free meals - With lunch and dinner options every day, no need to work while you’re hungry.

Risks

Inflated valuations in AI could lead to financial instability for Glean.
Competition from tech giants like Microsoft and Amazon pressures Glean's market share.
Opening a new office in Bengaluru may strain resources and impact operational efficiency.

Differentiation

Glean uses AI to enhance workplace productivity with a unique search tool.
The platform integrates with enterprise data, providing personalized, context-aware search results.
Glean's AI assistant offers analyses and summaries, reducing time spent on information retrieval.

Upsides

Glean's $260M funding round doubled its valuation to $4.6 billion in 2023.
The rise of hybrid work models increases demand for Glean's seamless information retrieval tools.
Growing data privacy emphasis allows Glean to offer robust, compliant data hosting options.

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