Client Success Portfolio Manager
Included HealthSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing, AdvertisingIndustries
Requirements
- 3+ years of experience managing campaigns
- Bachelor’s degree preferred
- Technical Skills: G Suite, Excel, Looker or similar data aggregation system preferred
- Must be detail-oriented, organized, and self-motivated
- Effective communication skills, both written and verbal (Candidates do a presentation as part of the hiring process)
- Ability to capitalize on past marketing/project management experience to work with clients and internal partners to facilitate campaigns
- Live in the United States (Candidates living in Atlanta, Chicago, Cincinnati, Cleveland, Dallas, Jersey City, Minneapolis, New York City, Los Angeles, San Francisco, or St. Louis may be eligible for remote work)
- Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere
Responsibilities
- Act as one of the primary points of contact for clients from campaign launch through completion, with a focus on driving campaign performance that contributes directly to revenue goals
- Own the end-to-end optimization of active campaigns to maximize return on investment and secure incremental spend, ensuring campaigns meet or exceed target KPIs
- Operate with a revenue-first mindset—managing priorities independently, tracking performance against goals, and proactively seeking out opportunities to close new revenue
- Work in tandem with Client Partner to own and carry a yearly account quota
- Provide strategic, data-driven insights and regular performance updates to clients, using analytics tools to highlight value and identify clear upsell or renewal opportunities
- Lead the development and delivery of persuasive campaign recaps that showcase performance impact and support revenue-driving follow-up conversations, including expansion proposals and renewal strategies
- Build and maintain deep, multi-level relationships with brand partners to influence decision-making and close new or expanded business tied to content marketing solutions
- Collaborate closely with Client Partners and Sales teams to surface growth opportunities, co-create upsell strategies, and contribute directly to hitting gross profit and revenue targets
- Take ownership of client training and onboarding to ensure successful campaign execution, setting the foundation for long-term engagement, upsell potential, and revenue retention
- Maintain consistent and strategic client communication to build trust, advance sales conversations, and drive deal momentum
- Resolve campaign issues with urgency and accountability, demonstrating a “Care More” mindset that reinforces client loyalty and long-term revenue potential
- Proactively identify whitespace and expansion opportunities within accounts and collaborate with internal teams to close additional business
- Travel up to 40% to support client relationship development, sales meetings, and industry events
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Account Manager position?
This information is not specified in the job description.
Is this a remote position, and what are the location requirements?
This is a hybrid position located in Denver, Colorado, requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States, and those in Atlanta, Chicago, Cincinnati, Cleveland, Dallas, Jersey City, Minneapolis, New York City, Los Angeles, San Francisco, or St. Louis may be eligible for remote work.
What key skills are needed for the Account Manager role?
The role requires being data-driven, results-driven, and sales-oriented, with strong abilities in campaign optimization, revenue management, strategic insights using analytics tools, relationship building, and client communication.
What is the company culture like at Ibotta?
Ibotta embraces a team-based approach to client partnerships, with a 'Care More' mindset, focusing on innovation, hard work to fulfill the mission to Make Every Purchase Rewarding, and collaboration across Revenue, Client Partners, and Sales teams.
What makes a strong candidate for this Account Manager position?
Strong candidates are data-driven, results-oriented sales leaders who can independently manage priorities, optimize campaigns for revenue, build client relationships, and proactively identify growth opportunities.
ibotta
Shopping rewards app for cash-back offers
About ibotta
Ibotta operates a shopping rewards app that connects brands with millennial consumers by offering cash-back rewards for purchases. Users earn cash back by shopping at partner retailers, which encourages them to shop more often and spend more. Brands and retailers collaborate with Ibotta to promote their products through targeted advertising within the app, especially during major shopping events like Black Friday. Ibotta generates revenue by charging these brands for featured placements and marketing campaigns designed to increase sales velocity and conversion rates. The company aims to enhance brand awareness and drive incremental sales for its clients, making it a significant player in the retail and consumer goods market.
Denver, ColoradoHeadquarters
2012Year Founded
$58.4MTotal Funding
IPOCompany Stage
Consumer Software, Consumer GoodsIndustries
501-1,000Employees
Benefits
Parental leave
Onsite gym
Dinner perk
Healthcare coverage
Culture club
401(k) match
Team wide bonus
Flexible time off
Equity
Lifestyle spending account
Risks
Increased competition from platforms like Rakuten and Honey could dilute market share.
Reliance on major retailers means disruptions could significantly impact revenue.
Rapid expansion in Denver may lead to increased operational costs and financial strain.
Differentiation
Ibotta offers cash-back rewards, incentivizing frequent shopping and larger purchases.
The Ibotta Performance Network delivers coordinated promotions across multiple platforms.
Ibotta connects brands with millions of millennial consumers, enhancing brand awareness and sales.
Upsides
Ibotta's user base grew by 158%, indicating strong consumer engagement.
Partnerships with major retailers like Walmart and Instacart boost Ibotta's market reach.
Winning the MarTech Breakthrough Award highlights Ibotta's innovation in performance marketing.
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