Account Manager, Enterprise

Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, SoftwareIndustries

Requirements

Candidates should have a proven track record of success in account management with demonstrated over-achievement against renewal and expansion goals. Experience owning strategic customers end-to-end, including renewals and upsell/cross-sell, is required. Strong communication skills with the ability to explain technical concepts to various audiences, including executives, and a high aptitude for cross-functional collaboration and influence are essential. The ability to understand customer value drivers and drive value realization through partnerships is also necessary.

Responsibilities

The Enterprise Account Manager will own and build account strategy in partnership with a Sales Engineer to drive growth and consumption, meeting and exceeding Net Retention Rate (NRR) and Growth targets. They will identify and build key relationships with multiple stakeholders across the customer's organization, acting as a problem solver in collaboration with internal teams to support customer business outcomes. Responsibilities include owning the account holistically across the SAAS lifecycle (Adopt, Renew, Expand) through Quarterly Business Reviews and Tech Knowledge Sessions, and staying informed on industry trends, competitors, and client-specific developments.

Skills

Account Management

Enterprise Sales

Customer Relationship Management

Net Retention Rate (NRR)

Strategic Guidance

Unstructured Data

Instabase

Enterprise software for data automation solutions

About Instabase

Instabase provides a platform that helps large enterprises manage and analyze complex data, particularly unstructured data like invoices and contracts. The platform includes configurable toolkits and building blocks that allow users to create tailored solutions for their specific data processing needs. Instabase's product works by enabling cognitive understanding of data, which helps automate tasks and streamline workflows. Unlike many competitors, Instabase focuses on providing a highly customizable experience that can be deployed on-premises or in private cloud environments, making it suitable for various industries such as finance, healthcare, and insurance. The company's goal is to enhance productivity and reduce operational costs for its clients through effective data automation.

Bengaluru, IndiaHeadquarters

2015Year Founded

$172.2MTotal Funding

SERIES_CCompany Stage

Enterprise Software, Financial Services, HealthcareIndustries

201-500Employees

Benefits

Healthcare and Wellness - We marry the benefits of moving fast at a scaling startup with the stability of larger corporations. Instabase pays 100% of top tier employee medical, dental, vision plans and takes care of dependents. Instabase also offers an FSA company match.

Financial Planning - Instabase believes in investing in you and your future by providing a company 401(k) match and financial planning resources.

Family Planning - Every Instabaser is eligible for paid time off to care for their newborn or adopted child. We’ve also teamed up with Carrot Fertility to help support every Instabaser on their family forming journey.

Paid Time Off - At Instabase, we believe in providing employees the ability to rest, reflect, and recharge through unlimited paid time off and holidays.

Risks

Emerging AI startups may increase competition in document processing solutions.

Rapid AI advancements require significant R&D investment to maintain competitiveness.

Data privacy concerns could lead to regulatory scrutiny in financial and healthcare sectors.

Differentiation

Instabase offers a unique app store for pre-packaged business apps across industries.

The platform supports rapid configuration of end-to-end solutions for enterprise needs.

Instabase's cognitive understanding and NLP capabilities enhance document processing automation.

Upsides

Growing demand for AI-driven document processing in finance boosts Instabase's market potential.

Instabase's expansion in India is driven by digital leader Deepak Sharma.

Recognition at VentureBeat's Transform 2024 highlights Instabase's industry potential.

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