[Remote] Account Manager at BJ's Wholesale Club

Princeton, New Jersey, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

WholesaleIndustries

Requirements

Candidates should possess a Bachelor's degree in sales, communications, or a related field, along with exceptional verbal and written communication skills. A proven ability to collect, track, and analyze data to derive insights applicable to client needs is essential, as are strong problem-solving and active listening skills. The role requires the ability to build rapport and collaborate with stakeholders, vendors, and clients, an advanced understanding of consumer behaviors and industry trends, and the capacity to learn new ideas and processes. Candidates must be capable of independently discovering solutions to client issues while collaborating with internal departments.

Responsibilities

The Account Manager is responsible for growing revenue and margin by retaining targeted customers within an assigned territory. This involves communicating BJ's B2B business model and value to clients, connecting with them virtually or in person to understand their needs and increase sales, and collecting and analyzing client data to discern behavior. The role includes building client relationships to maintain and expand business categories, collaborating with internal departments to fulfill client needs, and maintaining accurate customer records. Responsibilities also encompass maintaining deep knowledge of BJ's products and services, resolving client complaints, preventing issues by improving processes, and staying aware of market and competitor activities to make recommendations to management. The Account Manager must deliver revenue and margin growth within their territory and utilize economical means for travel and meeting costs in compliance with company policies.