Account Executive (Inside Sales) at WhatNot

New York, New York, United States

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$115,000 – $165,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerceIndustries

Requirements

3+ years of experience in a fast-paced, client-facing role with a track record of working quickly and iteratively
Fast learner and self-starter energized by talking to people, solving challenges, and driving towards sales goals
Passion for Whatnot's mission, living and breathing the needs of communities and working relentlessly to improve their experiences
Scrappy and flexible, able to work in an ambiguous environment with limited guidance
Experience selling and closing deals, with the ability to manage multiple accounts and client needs simultaneously
Proficiency with CRM software and willingness to learn new systems
Business acumen, deeply analytical, and comfortable understanding and manipulating data to gain and take action on business insights

Responsibilities

Drive the expansion of Whatnot’s supply by acquiring and nurturing new livestream sellers
Oversee your own portfolio and manage the entire sales cycle, from pitching and onboarding to providing strategic coaching and facilitating growth
Consistently meet or exceed sales targets by effectively managing your pipeline
Deeply understand the end-to-end sales process and collaborate with the team to bring high-potential sellers to Whatnot
Become the go-to expert on how SMBs, primarily sellers with an online presence, can scale their business with Whatnot
Source and prospect sellers, securing initial discovery and onboarding calls
Lead sales calls with seller prospects, primarily over video and phone, overcoming objections and effectively communicating Whatnot’s value proposition
Close sellers, onboard them onto the platform, and set them up for success
Utilize key data points to assess seller growth, success, and areas for improvement to drive continuous iteration
Collaborate with internal partners to develop business growth strategies and communicate product improvements and feedback

Skills

Key technologies and capabilities for this role

Inside SalesAccount ManagementSales PipelineProspectingSeller AcquisitionOnboardingStrategic CoachingSMB SalesLivestream Commerce

Questions & Answers

Common questions about this position

What is the salary range for the Account Executive position?

The salary range is $115K - $165K.

Is this a remote position, and what is the location policy?

This is a remote co-located team with hubs in the US, UK, Germany, Ireland, and Poland.

What experience and skills are required for this role?

Candidates need 3+ years of experience in a fast-paced, client-facing role, a track record of working quickly and iteratively, plus being a fast learner, self-starter energized by talking to people, solving challenges, and driving sales goals.

What is the company culture like at Whatnot?

Whatnot values low ego, a growth mindset, leaning into action and high impact, and is inspired by innovation while anchored in its values as a remote co-located team.

What makes a strong candidate for this Account Executive role?

Strong candidates have 3+ years in fast-paced client-facing roles, demonstrate quick iterative work, and exhibit low ego, growth mindset, fast learning, self-starting energy for people interactions, problem-solving, and sales goals.

WhatNot

Online marketplace for authentic collectibles

About WhatNot

Whatnot.com operates as an online marketplace dedicated to collectibles, particularly focusing on items like Funkos and FiGPiNs. The platform ensures that every collectible listed is 100% authentic through a rigorous verification process that includes hand authentication, providing trust and security for both buyers and sellers. It caters to collectors and enthusiasts who seek a reliable space to buy and sell rare and exclusive items from popular franchises such as Marvel Comics and Star Wars. Whatnot.com distinguishes itself from competitors by charging low fees on sales and offering seller protection, which guarantees prompt and secure payments. The company's goal is to create a trusted environment for the growing community of collectible enthusiasts, facilitating safe and easy transactions for unique items.

Marina del Rey, CaliforniaHeadquarters

2019Year Founded

$728.7MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

Competitive base salary and stock options

Unlimited Vacation Policy and No Meeting Holidays

Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability

Work From Home Support

Up to $500 monthly to spend within Whatnot App

Care benefits

Risks

Increased competition from TikTok Shop may impact Whatnot's market share.

The collectibles market's volatility could affect Whatnot's sales and inventory.

Expansion into new categories may dilute Whatnot's specialized brand identity.

Differentiation

Whatnot offers a unique marketplace for 100% authenticated collectible items.

The platform integrates live shopping with entertainment, enhancing user engagement.

Whatnot's partnerships with major franchises like Marvel boost its market appeal.

Upsides

Whatnot's $265M funding round supports expansion and new product categories.

The platform's collaboration with PSA enhances trust through integrated authentication services.

Rising interest in live shopping among younger demographics drives Whatnot's growth.

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