B2B Customer Support Representative
Keeper SecurityFull Time
Entry Level & New Grad, Junior (1 to 2 years)
The ideal candidate will have a minimum of 2 years of business-to-business (B2B) outside sales experience and a valid driver's license with auto insurance. They must be capable of working independently and collaboratively, possess a hunter mentality for self-sourcing leads through prospecting, cold-calling, and networking, and align with the company's core values. The role is fully remote, requiring eligible working rights and the ability to work in the field within their team region.
The Account Executive will be responsible for developing and maintaining relationships with small to medium-sized business owners. This includes working closely with internal departments such as Customer Service, Underwriting, IT, and Sales Support to onboard new businesses. Key duties involve managing the sales pipeline and daily tasks using Salesforce, preparing presentations and proposals with electronic applications, and closing sales for payment processing and SaaS services to meet targets.
Provides software and payment solutions for businesses
Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.