B2B Customer Support Representative
Keeper SecurityFull Time
Entry Level & New Grad, Junior (1 to 2 years)
Candidates must have a minimum of 2 years of business-to-business (B2B) outside sales experience and a valid driver's license with auto insurance. The role requires the ability to work independently and as part of a team, with a hunter mentality for self-sourcing leads through prospecting, cold-calling, and networking. Successful candidates will align with the company's core values and possess a positive outlook, comfortable with ambiguity in an evolving environment.
The Account Executive will be responsible for developing and maintaining relationships with small to medium-sized business owners. This includes managing a sales pipeline using Salesforce, preparing presentations and proposals, and closing sales for payment processing and SaaS services to meet minimum requirements. The role also involves collaborating with internal departments such as Customer Service, Underwriting, IT, and Sales Support to onboard new clients.
Provides software and payment solutions for businesses
Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.