Account Executive, New Business

Position Overview

7shifts is an all-in-one team management software platform designed for the restaurant industry, used by over 50,000 restaurants across North America. Our mission is to simplify Team Management and improve performance for restaurants, with a long-term vision of elevating what restaurant teams can achieve together.

As an Account Executive, New Business at 7shifts, you will play a key role in driving MRR growth by engaging inbound prospects and converting them into loyal customers. You will lead compelling product demos, communicate the value of our platform, and close deals that fuel our continued expansion. This role reports to the Senior Manager, SMB Sales and is a vital contributor to our mission.

We are building an inclusive work environment that is representative of the diverse industry we serve and encourage candidates from all backgrounds to apply.

Responsibilities

• Qualify inbound leads and conduct tailored discovery calls and product demos with restaurant owners and operators.
• Position the value of 7shifts’ scheduling, team management, payroll, and tip pooling solutions by aligning with each prospect’s unique pain points.
• Maintain accurate pipeline visibility through reliable forecasting and strong CRM hygiene.
• Consistently meet and exceed monthly and quarterly revenue targets across key metrics, including MRR growth, payroll location sales, and demo-to-close conversion rates.
• Partner cross-functionally with leadership, marketing, partnerships, and SDR teams to improve lead quality and funnel performance.
• Share insights and feedback from prospect conversations to help inform product and operational improvements.

Requirements

• Experience in a high-velocity sales environment, selling to SMB customers through inbound and/or outbound channels.
• Proven track record of managing the full sales cycle—from discovery to close.
• Excellent communication and active listening skills, particularly over phone and Zoom.
• Proficient in Salesforce (or similar) with a strong commitment to maintaining pipeline accuracy.
• Familiarity with sales engagement tools like Outreach or similar sequencing platforms.
• Consistently meets or exceeds sales targets.
• Ability to communicate product value to SMB audiences through a consultative approach.
• Receptive to feedback, with a coachable mindset and a desire to grow in a fast-paced, ever-evolving environment.

Preferred Qualifications

• Experience working in or selling to the restaurant industry.
• Familiarity with scheduling, payroll, or workforce management solutions.
• Exposure to high-volume inbound lead environments.
• Foundational understanding of tip pooling, payroll processes, and labor compliance.

Company Information

7shifts is a Series C, VC-backed SaaS company.

Our Commitment to Our Team Members

• Opportunity: An exciting time to work at 7shifts with evolving products and a rapidly scaling team, offering unique learning opportunities and accelerating professional growth.
• Challenge: Tackling real problems for restaurant owners, playing a key role in solving these issues and elevating an entire industry.
• Culture: Recognized as one of the best workplaces in North America, valuing integrity, adaptability, and collaboration in an environment that drives incredible impact.
• Equity: Opportunity to own equity in a growing SaaS company.
• Health and Wellness: Competitive health benefits, lifestyle spending accounts, corporate discounts, and a supportive parental leave program.
• Flexibility: Intentional approach to team flexibility.

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