Account Executive

San Francisco, California, United States

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$220,300 – $278,600Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

AI & Machine Learning, Consumer Software, Financial ServicesIndustries

Requirements

Candidates should have at least 3 years of experience as a top-performing Account Executive and a proven track record of closing deals valued at $100k or more, preferably in an early-stage company. The ability to prospect and build a sales pipeline independently is essential, and previous experience in selling AI or customer support software is a plus.

Responsibilities

The Account Executive will build a strong sales pipeline while exceeding quarterly and annual sales targets. They will work closely with cross-functional teams to adapt and create a unified sales motion and establish and maintain relationships with key stakeholders within accounts.

Skills

Sales Pipeline

Account Management

Prospecting

Closing Deals

Stakeholder Management

AI Sales

Customer Support Software

Decagon

Generative AI solutions for customer support

About Decagon

Decagon.ai provides generative AI solutions designed to improve customer support and operational efficiency for various clients, from large enterprises to growing startups. Their tools automate complex data processes, helping businesses identify themes, detect anomalies, and extract valuable insights from customer interactions. The AI-powered assistance offered by Decagon.ai takes care of routine tasks and learns from human agents, which boosts productivity and enhances customer satisfaction. Unlike many competitors, Decagon.ai focuses on deeply integrating its scalable solutions with clients' internal systems, ensuring smooth automation and support. The company operates on a subscription-based model, allowing clients to access their AI tools and support services. Notable clients include Bilt, Fourthwall, and Vanta, who utilize Decagon.ai's technology for automating ticketing, supporting creators, and improving pre-sales processes.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$97.3MTotal Funding

SERIES_BCompany Stage

Data & Analytics, Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Meal Benefits

Risks

Increased competition from AI giants like OpenAI and Google threatens Decagon's market share.

Over-reliance on key clients like Bilt and Vanta poses a potential business risk.

Rapid technological advancements could render Decagon's solutions obsolete without continuous innovation.

Differentiation

Decagon.ai offers AI solutions that enhance customer support and operational efficiency.

Their AI-powered agent assistance handles mundane tasks, improving productivity and satisfaction.

Decagon.ai's tools automate complex data processes, unlocking valuable insights from interactions.

Upsides

Increased demand for AI-driven customer support solutions enhances Decagon's market potential.

Growing interest in AI automation tools boosts Decagon's client acquisition opportunities.

Shift towards subscription-based AI services aligns with Decagon's scalable business model.

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