Account Director - Hospitality & Restaurant Lead at On Board Experiential

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Restaurants, Marketing, EventsIndustries

Requirements

Leadership position within the Account Team, positioned as a mentor and manager for team members
Comprehensive understanding of clients’ business needs and competitive landscape
Specialized focus on building and managing restaurant and hospitality relationships, curating culinary partnerships, and integrating hospitality-driven experiences into client programs
Ability to provide end-to-end project management on high-profile, large-scale, complex programs
Capability to offer creative and strategic solutions to deliver on program KPIs
Accountability for financial and operational performance, including managing program budgets and resource utilization
Ability to manage multiple projects simultaneously and/or supervise account personnel (e.g., Account Managers, Account Coordinators, Interns) and external teams

Responsibilities

Demonstrate thought leadership with insightful analysis of client objectives and develop innovative solutions to deliver clients’ message and enhance brand presence
Collaborate with creative strategy to conduct research and develop insights for brand and audience analysis as foundation for concept development
Drive and/or supervise client activations to ensure proper planning, development, and execution with professionalism and accountability
Develop and manage program SOWs, ensuring resources, budgets, timelines, and deliverables align with contract terms and client commitments
Critically evaluate and offer solutions to optimize client budgets and internal resource management
Provide ongoing monitoring and guidance of expenses and actual costs for approved program budgets; lead honest and challenging conversations with clients on budget misalignment
Provide ongoing monitoring and guidance of creative deliverables, ensuring client review and approvals in partnership with program Creative lead; lead honest and challenging conversations on creative misalignment
Provide mentorship and candid real-time feedback to direct reports and cross-functional team members as needed

Skills

Key technologies and capabilities for this role

Account ManagementClient RelationsProject ManagementBudget ManagementResource UtilizationTeam LeadershipStrategic PlanningKPIsExperiential MarketingProgram Execution

Questions & Answers

Common questions about this position

What is the work location or remote policy for this role?

The team works out of homes and physical offices in San Francisco, Los Angeles, and NYC, or wherever adventures take them, suggesting a flexible hybrid arrangement.

What is the salary or compensation for the Account Director position?

This information is not specified in the job description.

What are the key skills required for the Account Director role?

Key skills include thought leadership with insightful analysis of client objectives, collaboration with creative strategy for research and insights, end-to-end project management of high-profile programs, and expertise in building restaurant and hospitality relationships.

What is the company culture like at On Board Experiential?

The culture emphasizes healthy work-life balance with recovery days, happy hours, fitness challenges, and offsites; it values open meetings, bringing whole selves to work, and diverse lived experiences.

What makes a strong candidate for the Account Director position?

Strong candidates demonstrate thought leadership, comprehensive understanding of client needs, ability to manage complex programs and budgets, and specialized experience in hospitality and restaurant partnerships.

On Board Experiential

Experiential marketing agency creating engaging events

About On Board Experiential

On Board Experiential (OBE) creates engaging marketing experiences that connect brands with their audiences. The agency specializes in experiential marketing, focusing on consumer engagement through events and interactive experiences such as B2B conferences, corporate events, retail pop-up installations, influencer marketing campaigns, and press events. OBE differentiates itself by offering full-service marketing solutions, managing everything from planning to execution and post-event analysis. Their goal is to create immersive experiences that enhance brand loyalty and recognition. OBE serves a diverse range of clients, including major corporations, and generates revenue through project fees, retainer agreements, and performance-based incentives.

Los Angeles, CaliforniaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Consumer GoodsIndustries

51-200Employees