Remote Jobs at Restaurant365

Candidates must possess a Bachelor's degree in business, operations, or a related field, with at least 5 years of business experience, ideally in a SaaS GTM role. A minimum of 3 years of program or project management experience is required, demonstrating a proven track record of delivering complex cross-functional initiatives. Exceptional written and verbal communication skills, strong organizational, analytical, and problem-solving abilities, and familiarity with project management tools are es…

Candidates should have 4-6+ years of experience in Revenue Operations, GTM Strategy, or Sales/Marketing Operations within a SaaS environment. A strong technical foundation is required, including advanced Excel/Sheets skills, Salesforce reporting expertise, and familiarity with relevant intelligence tools.

Candidates should possess a BS in Computer Science, Information Systems, or a related field, or equivalent experience, along with 4-6 years of experience in DevOps, infrastructure automation, or cloud engineering. Proven experience with Infrastructure-as-Code tools like Terraform or Ansible, strong scripting skills in Python, Bash, or PowerShell, and hands-on experience with AWS and/or Azure services are required. Familiarity with CI/CD tools such as GitLab or ArgoCD, proficiency with Linux syst…

Candidates must possess over 5 years of hands-on experience in SaaS onboarding or implementation, demonstrating a successful history of guiding customers through technical setup, training, and go-live across diverse business types and user groups while consistently meeting key performance metrics. Proven project management skills are essential for managing complex, high-touch implementations, along with a deep understanding of R365 product lines including Accounting, Operations, ExpandShare, and…

Candidates should have 5+ years of business experience in the SaaS industry, ideally within a GTM or customer-facing function, and 3+ years of functional Customer Support or Customer Success Operations experience. A strong understanding of how support organizations are run, including workflows, escalations, KPIs, and customer experience, is required. Proficiency in Freshdesk or equivalent support ticketing systems like Zendesk or ServiceNow is necessary, along with the ability to define business…

Candidates must have over 2 years of experience as a Customer Success Manager or equivalent in a SaaS company, with 2-3 years of experience in accounting, restaurant hospitality, or a related field. Previous experience implementing or supporting Restaurant 365 software is required, along with proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and CRM software like Salesforce. The ability to travel up to 15% is also necessary. Preferred qualifications include experience with…

Candidates should have 5-7 years of combined experience in product analytics, business analysis, or related fields within the SaaS/technology industry. A strong understanding of product and engineering analytics is essential, along with business analyst skills to translate requirements into data solutions.

Candidates should have 2-5 years of experience in content writing, UX writing, or technical writing. Hands-on experience with Pendo or comparable in-app messaging platforms is required, along with strong writing and editing skills, an understanding of user experience principles, and the ability to manage multiple projects. Experience in SaaS environments, familiarity with content management tools, basic HTML/CSS, and experience with analytics or A/B testing tools are preferred.

Candidates must have 8+ years of experience in business analysis, systems management, or GTM operations, with at least 5 years in people management. A deep understanding of GTM processes such as Quote to Cash, CPQ, Customer Success, Revenue Operations, Partner Relationship Management, and Financial Operations is required. Extensive experience with Salesforce and other well-known GTM tools is essential, along with proficiency in work management processes and agile methodology. Strong project mana…