Business Development Representative at Restaurant365

Austin, Texas, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Restaurant Technology, HospitalityIndustries

Requirements

Proven ability to connect with and initiate meaningful business conversations with prospects, engaging decision-makers at all levels of a restaurant organization
Clear and highly effective oral and written communication skills, with emphasis on detailed and accurate note-taking
High level of drive, ambition, and competitiveness; mindset to always win for the prospect and the team
Strong organizational and time management skills, with ability to work independently to manage high volume of inbound leads
Proficiency with common Microsoft Office software (Outlook, Word, Excel)
Experience with CRM and sales engagement software (e.g., Salesforce, Gong, Qualified) is a plus
Familiarity with business software, SaaS, or restaurant operations is preferred

Responsibilities

Own inbound response time: promptly respond to all inbound demo requests via phone within 60 minutes of lead submission
Proactively manage inbound website chat
Flawlessly manage and log all activities, communications, and prospect data within Salesforce and Gong to maintain an accurate pipeline
Conduct comprehensive conversations with prospects, following qualification framework, to identify core business challenges, pain points, and needs
Take extensive, high-quality notes on every prospect interaction, including specific pain points, existing technology platforms, decision-making process, timeline, and lead source
Clearly communicate and coordinate with Account Executives (AEs) for seamless handoff
Work closely with the R365 Sales Team to ensure successful and pleasant prospect journey from initial call to demo
Live core values every day: Love Good Food, Share Constructive Honesty, Solve Problems Together, Relentlessly Seek Greatness

Skills

Salesforce

Gong

lead qualification

Salesforce CRM

live chat management

prospect documentation

business development

Restaurant365

Comprehensive restaurant management software platform

About Restaurant365

Restaurant365 offers a software platform that helps manage various aspects of restaurant operations, including accounting, inventory, labor tracking, and scheduling. The subscription-based service connects to point of sale (POS) systems to gather sales and labor data, which aids in creating accurate financial records and optimizing performance. It provides real-time tracking tools for performance insights and simplifies administrative tasks, allowing managers to focus on guest experiences. With a strong partner ecosystem of over 400 vendors, Restaurant365 supports restaurants in improving their operations and efficiency.

Irvine, CaliforniaHeadquarters

2011Year Founded

$425.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Wellness Program

Risks

Integration challenges with new acquisitions like ExpandShare may cause inefficiencies.

Rapid expansion could strain resources and affect service quality.

Dependence on third-party integrations poses risks if partnerships change.

Differentiation

Restaurant365 offers a comprehensive, cloud-based restaurant management platform.

The platform integrates accounting, inventory, labor, and scheduling into one solution.

Restaurant365's strong partner ecosystem enhances its service offerings.

Upsides

Recent $175M funding supports product innovation and acquisitions.

Integration with AI-driven analytics enhances data insights and operational efficiency.

Growing demand for sustainability tracking presents new feature opportunities.

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