Remote Jobs at Glia

Digital customer service solutions for banks

New York City, New York, United States

United States
Remote

Engagement Lead

Glia

Candidates should possess 10+ years of experience in professional services, including several years leading large-scale engagements, and demonstrate experience cultivating and maintaining executive relationships. Strong team leadership skills, particularly utilizing referent and expert power, are essential, along with executive-level visual and oral communication skills capable of adapting communication styles.

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Mexico
Remote

Partner Program Analyst

Glia

Candidates should possess 1-4 years of experience in business analytics, proficiency with BI tools such as Tableau and Looker, advanced skills in Google Sheets / Excel, and familiarity with Salesforce CRM, along with strong analytical skills, attention to detail, and problem-solving abilities.

  • Salary not specified
  • Full Time
  • Junior (1 to 2 years)
United States
Remote

Solutions Architect

Glia

Candidates should possess 5+ years of client-facing development experience with a strong emphasis on solution architecture and design, proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python and/or Ruby, and experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.

  • Salary not specified
  • Full Time
  • Junior (1 to 2 years)
United States
Remote

Enterprise Account Executive – Contact Center Solutions (Financial Ser…

Glia

Candidates should possess 6+ years of B2B SaaS Sales experience, 3+ years of experience selling contact center software, 3+ years of complex sales enterprise experience closing new business, a strong track record of consistently exceeding quota targets, proven ability to navigate and close intricate sales processes involving multiple decision-makers, including C-suite executives, strong familiarity with advanced sales methodologies such as MEDDIC or Command of the Message, and exceptional commun…

  • Salary not specified
  • Full Time
  • Junior (1 to 2 years), Mid-level (3 to 4 years)
United States
Remote

Account Executive - Enterprise

Glia

Candidates should possess 6+ years of SaaS experience, 3+ years of experience selling into financial institutions or contact centers/customer experience software, and 3+ years of complex sales experience. A track record of consistently exceeding performance expectations, outstanding communication proficiency in phone, email, and other channels, and the ability to navigate complex sales processes are also required. Proficiency in advanced sales methodologies such as MEDDIC or Command of the messa…

  • Salary not specified
  • Full Time
  • Junior (1 to 2 years)
United States
Remote

Marketing Operations Leader

Glia

Candidates should possess 7+ years of marketing operations experience in B2B SaaS, along with proven experience managing MarTech stacks such as Salesforce, Marketo, and SalesLoft. They should demonstrate strong analytical skills, including expertise in funnel metrics, ROI analysis, and performance reporting, and possess a deep understanding of marketing automation and campaign management. A Bachelor’s degree is required, with an MBA being preferred, complemented by excellence in project manageme…

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
United States
Remote

Staff Accountant

Glia

Candidates must possess a Bachelor's degree in Finance or Accounting, with a CPA qualification strongly preferred. They should have 2-3 years of accounting experience, a strong understanding of US GAAP and accounting standards, and experience with NetSuite, as well as expense management and Salesforce experience being a plus. Outstanding attention to detail, strong problem-solving skills, and the ability to manage competing priorities and deadlines are also required.

  • Salary not specified
  • Full Time
  • Junior (1 to 2 years)
United States
Remote

Sales Director

Glia

Candidates must possess at least 2 years of experience working in or selling to Contact Centers, 3+ years of Enterprise SaaS Sales experience, and 3+ years of experience leading a team of midmarket and enterprise sellers, with a consistent over-achievement track record and excellent phone, email, and social communication skills. Experience in hiring and developing top-level Mid Market / Enterprise Account Executives is required, along with an understanding of complex sales processes and a plus i…

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Mexico
Remote

Deal Desk Analyst

Glia

Candidates should possess a Bachelor’s degree in Business, Finance, Economics, or a related field, along with 3+ years of experience in a Deal Desk, Sales Operations, Finance, or related role. Strong analytical and problem-solving skills with attention to detail are required, and familiarity with CRM/CPQ systems, particularly Salesforce, is highly preferred. Comfort working across time zones and functions, coupled with excellent interpersonal communication skills, is also necessary.

  • Salary not specified
  • Full Time
  • Junior (1 to 2 years)
Canada
Remote

AI Consultant

Glia

Candidates should possess a Bachelor’s degree or higher, preferably in a STEM-related field, and have at least three years of experience in a SaaS Software environment, along with three years of experience in Customer Success, Consulting, Professional Services, Account Management, or similar customer-facing roles. A foundational understanding of Artificial Intelligence, specifically Conversational AI, is also required.

  • Salary not specified
  • Full Time
  • Entry Level & New Grad
Mexico
Remote

AI Consultant

Glia

Candidates should possess a Bachelor’s degree or higher, preferably in a STEM-related field, and have at least 5 years of experience in a SaaS Software environment, including Customer Success, Consulting, Professional Services, Account Management, or similar customer-facing roles. A foundational understanding of Artificial Intelligence, specifically Conversational AI, is also required.

  • Salary not specified
  • Full Time
  • Entry Level & New Grad
Mexico
Remote

Solutions Architect

Glia

Candidates should possess 5+ years of client-facing development experience with a strong emphasis on solution architecture and design, proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python and/or Ruby, and experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.

  • Salary not specified
  • Full Time
  • Junior (1 to 2 years)
United States
Remote

VP of Product Marketing

Glia

The ideal candidate will have over 10 years of progressive experience in Product Marketing, with a significant portion in enterprise SaaS, ideally at a VP or SVP level. They must possess deep expertise in CCaaS and AI domains, understanding AI's impact on customer interactions. Proven experience selling B2B SaaS solutions to financial institutions, including their unique needs and buying cycles, is essential. Exceptional ability to translate complex technical capabilities into clear value propos…

  • Salary not specified
  • Full Time
  • Expert & Leadership (9+ years)
United States
Remote

Revenue Operations- Senior Associate

Glia

Candidates should have over 3 years of work experience in B2B SaaS CS Operations, B2B SaaS Sales Operations, B2B SaaS Customer Success, or Management Consulting/Private Equity/VC. Familiarity with Salesforce CRM, strong analytical skills with expertise in Excel or Google Sheets, and the ability to build clear presentations are required. Experience with CS Management Systems and incorporating AI into GTM workflows are a plus. The candidate must be comfortable dealing with ambiguity in a fast-pace…

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)
Mexico
Remote

Revenue Operations- Senior Associate

Glia

Candidates should have over 3 years of work experience in B2B SaaS CS Operations, B2B SaaS Sales Operations, B2B SaaS Customer Success, or Management Consulting/Private Equity/VC. Familiarity with Salesforce CRM is required, along with strong analytical skills and expertise in Microsoft Excel or Google Sheets. Experience with CS Management Systems, incorporating AI into GTM workflows, dealing with ambiguity, building presentations, and effective communication are considered a plus. The ideal can…

  • Salary not specified
  • Full Time
  • Senior (5 to 8 years)