Strategic Sales Director, East
CrestaSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software as a Service (SaaS), Customer Experience Technology, Digital TransformationIndustries
Requirements
Candidates must possess at least 2 years of experience working in or selling to Contact Centers, 3+ years of Enterprise SaaS Sales experience, and 3+ years of experience leading a team of midmarket and enterprise sellers, with a consistent over-achievement track record and excellent phone, email, and social communication skills. Experience in hiring and developing top-level Mid Market / Enterprise Account Executives is required, along with an understanding of complex sales processes and a plus in Financial Services industry experience.
Responsibilities
As Sales Director, you will build and lead a high-performing team of Enterprise Account Executives through coaching and mentoring, setting clear performance expectations and providing regular feedback. You will master digital transformation and AI industry knowledge, stay current with market trends and competitive landscape, and develop deep understanding of customer challenges and solutions. Additionally, you will execute a value-based selling approach and MEDDPICC methodology, drive adherence to established sales processes, develop compelling ROI analyses, guide AE’s through complex sales cycles, and achieve team revenue targets, new business acquisition targets, and expansion revenue within existing accounts while contributing to overall sales strategy and company growth.
Skills
Sales Leadership
Team Management
Account Management
Enterprise Sales
Digital Transformation
AI Industry Knowledge
Value-Based Selling
MEDDPICC Methodology
Complex Deal Negotiation
ROI Analysis
Market Trend Analysis
Glia
Digital customer service solutions for banks
About Glia
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.
Key Metrics
New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees