Enterprise Account Manager
SanitySalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Customer Experience, Digital TransformationIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote?
Yes, this is a remote position.
What is the salary for this Account Executive role?
The salary is competitive, but specific details are not provided.
What qualifications are required for this position?
Candidates need 6+ years of SaaS experience, 3+ years selling into financial institutions or contact centers/customer experience software, 3+ years of complex sales experience, a track record of exceeding performance expectations, outstanding communication skills, ability to navigate complex sales processes, and proficiency in advanced sales methodologies like MEDDIC or Command of the Message.
What benefits does Glia offer?
Benefits include stock options and competitive salary, professional development support like trainings and conferences, access to latest tools and equipment, sports compensation and therapy reimbursements, team events such as annual awards, hackathons, cooking events, and Glia Olympic games, plus diversity across 25 countries.
What makes a strong candidate for this Account Executive role?
A strong candidate has 6+ years of SaaS experience, proven sales success in financial institutions or customer experience software, expertise in complex sales and advanced methodologies like MEDDIC, and a history of exceeding targets.
Glia
Digital customer service solutions for banks
About Glia
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.
New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees
Benefits
Stock Options
Professional Development Budget
Risks
Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.
Differentiation
Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.
Upsides
Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.
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