Glia

Enterprise Account Executive - Insurance, USA

United States

Glia Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, P&C carriers, Customer Experience, Digital TransformationIndustries

Requirements

Candidates must possess at least six years of experience in the SaaS field with a proven sales background, along with a minimum of three years of experience selling to the insurance industry, specifically P&C carriers, and a consistent track record of over-achievement spanning the past five years. Strong communication skills, including excellent phone, email, and social communication abilities, are required, alongside an understanding of complex sales processes and expertise in value selling, with CX space experience being a plus.

Responsibilities

As an Enterprise Account Executive, you will drive forward opportunities within top-tier enterprise accounts, develop expertise in the digital transformation and CX space, sell using a consultative, quantitative, and challenger approach, create compelling ROI analyses to illustrate the value of the platform, and negotiate and close large contracts with multiple stakeholders.

Skills

SaaS sales
Complex sales processes
Value selling
Consultative selling
ROI analysis
Stakeholder negotiation
Communication skills (phone, email, social media)
Customer Experience (CX)

Glia

Digital customer service solutions for banks

About Glia

Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.

Key Metrics

New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees

Benefits

Stock Options
Professional Development Budget

Risks

Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.

Differentiation

Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.

Upsides

Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.

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