Enterprise Account Executive
Lakeside Software- Full Time
- Senior (5 to 8 years)
Candidates must possess at least six years of experience in the SaaS field with a proven sales background, along with a minimum of three years of experience selling to the insurance industry, specifically P&C carriers, and a consistent track record of over-achievement spanning the past five years. Strong communication skills, including excellent phone, email, and social communication abilities, are required, alongside an understanding of complex sales processes and expertise in value selling, with CX space experience being a plus.
As an Enterprise Account Executive, you will drive forward opportunities within top-tier enterprise accounts, develop expertise in the digital transformation and CX space, sell using a consultative, quantitative, and challenger approach, create compelling ROI analyses to illustrate the value of the platform, and negotiate and close large contracts with multiple stakeholders.
Digital customer service solutions for banks
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.