Glia

Enterprise Account Executive - Insurance, USA

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, P&C carriers, Customer Experience, Digital TransformationIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Competitive (Details not provided)

About Glia: Glia is an award-winning technology company that powers conversations with customers for some of the world’s largest enterprises. They believe in combining human abilities with technology to create amazing customer experiences. Glia is a fast-growth startup with a $1B valuation.

The Role: The company is seeking results-driven sales professionals to join their growing team. As a member of the Sales team, you will spearhead revenue by closing major insurance organizations. This role is ideal for those who thrive in fast-paced environments and are eager to contribute to a company at the forefront of Unified Interaction Management.

What You’ll Do

  • Drive forward opportunities within top-tier enterprise accounts.
  • Develop expertise in the digital transformation and CX space.
  • Sell using a consultative, quantitative, and challenger approach.
  • Create compelling ROI analyses to illustrate the value of their platform.
  • Negotiate and close large contracts with multiple stakeholders.

Requirements

  • Experience: 6+ years of experience in the SaaS field + Sales experience.
  • Industry Experience: 3+ years of selling to the Insurance industry, specifically P&C carriers.
  • Track Record: Consistent over-achievement track record for the past 5 years.
  • Communication Skills: Excellent phone, email, and social communication skills.
  • Sales Understanding: Understanding of complex sales processes.
  • Value Selling: Strong understanding and ability in value selling.
  • CX Experience: CX space experience is a plus.

Benefits

  • Stock options and Competitive salary.
  • Professional development support (trainings, courses, conferences, books, etc.).
  • Access to all the latest tools and equipment.
  • Sports compensation, reimbursement for therapy, counseling sessions.
  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games.
  • Diversity: 25 countries represented.

Company Information

  • Equal Opportunity Employer: Glia is an equal-opportunity employer and does not discriminate against any employee or applicant based on race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
  • Talent Acquisition: The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents.

Skills

SaaS sales
Complex sales processes
Value selling
Consultative selling
ROI analysis
Stakeholder negotiation
Communication skills (phone, email, social media)
Customer Experience (CX)

Glia

Digital customer service solutions for banks

About Glia

Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.

New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees

Benefits

Stock Options
Professional Development Budget

Risks

Rapid AI adoption could lead to increased competition from new entrants.
Financial institutions may develop in-house digital customer service solutions.
Increasing regulatory scrutiny on AI and data privacy could raise compliance costs.

Differentiation

Glia's ChannelLess® architecture allows seamless transitions between communication channels.
Quality AnalystGPT provides real-time insights into customer needs and trends.
Glia's AI-driven solutions enhance customer experience and operational efficiency.

Upsides

Increased demand for AI-driven customer service in the financial sector.
Growing trend of integrating AI with customer service platforms.
Expansion of digital banking services boosts demand for Glia's solutions.

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