Partner Program Analyst

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Glia is seeking a highly organized and detail-oriented Partner Program Analyst to join our Alliances team. In this role, you will support Glia’s various partner programs, providing assistance on deals involving products from Glia’s Ecosystem partners, creating and maintaining dashboards for partner-related analyses, and contributing to Partner-focused operational projects. You will work with various internal stakeholders and partner representatives to ensure smooth and efficient operations.

Requirements

• 1-4 years of experience in business analytics
• Proficiency with BI tools such as Tableau and Looker
• Advanced skills in Google Sheets / Excel
• Familiarity with Salesforce CRM
• Strong analytical skills and attention to detail with a focus on data accuracy
• Strong problem-solving skills and ability to think critically

Responsibilities

• Ecosystem Partners:
  • Maintain internal tools and dashboards that support GTM operations for partner products re-sold by Glia: quoting and pricing tools, pipeline trackers, etc.
  • Support pipeline tracking and the sales process (quotes and paperwork) for deals that include partner products, working with Glia’s sales team and partner reps.
• Analysis & Data Management:
  • Build and evolve key reporting for the leadership team – develop new (and improve existing) dashboards and reports that analyze Glia’s partner programs using a combination of BI tools and Google Sheets.
  • Conduct regular analysis of partner performance metrics and provide insights to drive strategic decision-making.
  • Maintain and update partner-related data in Salesforce CRM and other relevant systems.
• Operational Projects:
  • Support projects within the Alliances team such as rollout of new operational changes and data quality initiatives.
  • Assist in the development and implementation of processes to streamline partner operations.

Company Information

Glia’s award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create fantastic customer experiences. When human abilities such as problem-solving, creative thinking, and relationship-building are enhanced with technology... magical moments happen.