Enterprise Account Executive – Contact Center Solutions (Financial Services)

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Glia is an award-winning technology company that powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. Our technology enhances human abilities such as problem-solving, creative thinking and relationship building, leading to magical moments. We are rapidly expanding and seeking results-driven sales professionals with a proven track record in selling contact center solutions. This is an excellent opportunity to leverage your expertise in contact center sales and sell a highly valuable platform that enables businesses to enhance their customer experience.

The Role

As a critical member of our Sales team, you will play an essential role in driving Glia’s growth by focusing on selling our contact center solutions. Your primary responsibility will be acquiring new revenue from target enterprise accounts and nurturing leads provided by our SDR team.

What You'll Do

• Identify and drive revenue growth opportunities within top-tier enterprise accounts, particularly those with advanced contact center needs.
• Become a trusted advisor to clients by developing a deep understanding of their contact center challenges and positioning Glia’s platform as a solution that enhances customer interactions.
• Collaborate with internal teams to tailor solutions that address specific client requirements, helping them realize the full value of our technology.
• Lead strategic negotiations and close large-scale deals with multiple stakeholders.
• Educate prospects on the benefits of digital transformation within their contact centers, with a focus on ROI and efficiency gains.

Qualifications

• 6+ years of B2B SaaS Sales experience.
• 3+ years of experience selling contact center software.
• 3+ years of complex sales enterprise experience closing new business.
• Strong track record of consistently exceeding quota targets.
• Proven ability to navigate and close intricate sales processes involving multiple decision-makers, including C-suite executives.
• Strong familiarity with advanced sales methodologies such as MEDDIC or Command of the Message.
• Exceptional communication, presentation, and negotiation skills across multiple channels (phone, email, video).
• Bachelor’s Degree required.

Bonus Qualifications

• Experience selling into financial institutions such as Credit Unions, Banks or Insurance Companies.

Company Information

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.