Enterprise Account Executive
Lakeside SoftwareSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Enterprise Software, Contact Center SolutionsIndustries
Requirements
Candidates should possess 6+ years of B2B SaaS Sales experience, 3+ years of experience selling contact center software, 3+ years of complex sales enterprise experience closing new business, a strong track record of consistently exceeding quota targets, proven ability to navigate and close intricate sales processes involving multiple decision-makers, including C-suite executives, strong familiarity with advanced sales methodologies such as MEDDIC or Command of the Message, and exceptional communication, presentation, and negotiation skills across multiple channels (phone, email, video). A Bachelor's Degree is required, and prior experience selling into financial institutions such as Credit Unions, Banks or Insurance Companies is considered a strong bonus.
Responsibilities
As an Enterprise Account Executive, you will identify and drive revenue growth opportunities within top-tier enterprise accounts, become a trusted advisor to clients by developing a deep understanding of their contact center challenges and positioning Glia’s platform as a solution, collaborate with internal teams to tailor solutions, lead strategic negotiations and close large-scale deals with multiple stakeholders, and educate prospects on the benefits of digital transformation within their contact centers, with a focus on ROI and efficiency gains.
Skills
B2B SaaS Sales
Contact Center Software
Customer Relationship Management
Negotiation
Digital Transformation
Solution Selling
Glia
Digital customer service solutions for banks
About Glia
Glia provides digital customer service solutions specifically designed for financial institutions like banks and credit unions. Their platform includes various tools such as messaging, video, voice, and CoBrowsing, which allows customer service agents to interact with a customer's web browser in real-time. This technology enables financial institutions to engage with customers across multiple digital channels, allowing seamless transitions between chat, video calls, and voice calls without losing context. Glia's goal is to enhance customer service efficiency and user experience, ultimately improving customer satisfaction and loyalty. Unlike competitors, Glia focuses on the financial services sector, offering a tailored service that helps institutions modernize their customer interactions and increase online loan applications. By providing these tools as a service, Glia aims to help financial institutions deliver personalized support and boost customer retention.
Key Metrics
New York City, New YorkHeadquarters
2012Year Founded
$147.8MTotal Funding
SERIES_DCompany Stage
AI & Machine Learning, Financial ServicesIndustries
201-500Employees