Senior Solutions Consultant

About UserTesting

Employment Type: Full time

We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.

Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers. Let’s build experiences people love—together.

The Opportunity

We’re looking for a highly strategic and empowering Senior Solutions Consultant to drive value creation through our PDLC Value and Mutual Success Planning framework. You’ll partner closely with sales leadership to shape deal strategies, prioritize initiatives, and ensure resources are aligned to deliver impactful outcomes. This is a high-visibility, high-impact role for someone who thrives at the intersection of sales enablement, platform expertise, and customer value.

You'll lead by example—owning complex proof of concept engagements, sharing best practices across teams, and coaching others to elevate performance. You’ll also be a key voice in connecting our platform’s capabilities to customer outcomes, using both quantitative insights and qualitative narratives to tell compelling value stories.

The Team

You’ll be part of our Solutions Consulting team, a group of curious, creative, and customer-obsessed professionals who collaborate globally. This team is driven by impact—we support each other, push boundaries, and are empowered to solve complex challenges alongside our Sales and Customer teams.

What We’re Looking For

• Extensive experience with PDLC Value and Mutual Success Planning frameworks
• A collaborative, accountable approach to working with Sales leadership on deal strategy and resource prioritization
• Proven ability to translate business outcomes into value-focused conversations
• Confidence in owning and executing end-to-end proof of concept (POC) engagements
• Mastery of the UT, UZ, and EHQ pricing models
• Deep platform knowledge, with fluency in both quantitative and qualitative methodologies
• A passion for enabling others—sharing best practices, mentoring team members, and multiplying impact across the org
• Comfort handling security-related discussions and overcoming objections during the sales cycle
• Strong project management skills, with the ability to juggle multiple initiatives
• A growth mindset, demonstrated by pursuit of professional development and industry certifications
• Written and verbal fluency in both German and English

We Encourage You to Apply!

Don’t meet every single requirement but excited about the role? We encourage you to apply! Research shows us that some people—especially those from underrepresented groups—are less likely to apply unless they meet 100% of the requirements. You may be just the right candidate for this or other roles. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Application Process

• Meet with a Recruiter
• Meet the Hiring Manager
• Participate in a Skill Interview and Stakeholder Interview
• Offer Stage

Accommodations

At UserTesting, we’re committed to creating inclusive and accessible experiences for all candidates. Empathy and diverse perspectives are key to creating exceptional experiences—and we live these values every day. If you need accommodations or have specific requests that would help you navigate our interview process more comfortably, please reach out.