Senior Solutions Consultant

Germany

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Experience, Human Insight, SaaSIndustries

Requirements

Candidates should have extensive experience with PDLC Value and Mutual Success Planning frameworks, a collaborative approach to working with sales leadership on deal strategy and resource prioritization, and the ability to translate business outcomes into value-focused conversations. Proven ability to own and execute end-to-end proof of concept (POC) engagements, mastery of UserTesting, UZ, and EHQ pricing models, and deep platform knowledge with fluency in both quantitative and qualitative methodologies are required. Strong project management skills, a growth mindset, and written and verbal fluency in both German and English are also necessary.

Responsibilities

The Senior Solutions Consultant will drive value creation through the PDLC Value and Mutual Success Planning framework, partnering with sales leadership to shape deal strategies, prioritize initiatives, and align resources. They will lead complex proof of concept engagements, share best practices across teams, and coach others to elevate performance. This role involves connecting platform capabilities to customer outcomes using quantitative insights and qualitative narratives to tell compelling value stories, and handling security-related discussions and objections during the sales cycle.

Skills

Solutions Consulting

Sales Enablement

Platform Expertise

Customer Value

Proof of Concept

Value Proposition

Customer Success

Human Insight

Customer Experience

Product Development

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$147.6MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.

Privacy regulations like GDPR may limit UserTesting's data collection capabilities.

Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.

The platform provides rapid, high-quality feedback from a diverse, global audience network.

UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.

The company is expanding its global market presence with new executive appointments.

Growing demand for remote user testing solutions boosts UserTesting's market potential.

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