Enterprise Account Exeuctive at UserTesting

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, MarTech, Customer ExperienceIndustries

Requirements

5–10+ years of SaaS enterprise sales experience with a strong track record of quota attainment
Demonstrated success with both acquiring new enterprise customers and managing/expanding large accounts (10,000+ employees)
Experience closing complex, high-value enterprise deals and managing multi-million-pound books of business
Familiarity with structured sales methodologies (ideally MEDDPICC)
Background in MarTech or CX solutions is a strong plus
Excellent business acumen, strategic thinking, and negotiation skills
Customer-first mindset, with the patience and persistence to navigate long sales cycles
Entrepreneurial, self-starter attitude and ability to thrive in a fast-paced environment

Responsibilities

Identify, engage, and close opportunities with enterprise customers across the UK
Own and grow a portfolio of large, strategic accounts, ensuring renewals and expansions
Lead and manage complex sales cycles (typically 6–9 months), navigating multi-stakeholder, high-value deals
Negotiate and structure strategic agreements, including multi-year and Enterprise License Agreements (ELAs)
Build and maintain trusted relationships with senior decision-makers, positioning the company as a long-term strategic partner
Collaborate with cross-functional teams (Customer Success, Marketing, Product) to deliver best-in-class solutions and customer experiences
Consistently meet or exceed quarterly and annual revenue targets
Apply proven sales methodologies (e.g., MEDDPICC) to drive predictable and repeatable results

Skills

SaaS Sales

Enterprise Sales

MEDDPICC

Prospecting

Account Management

Complex Sales Cycles

Sales Negotiation

Stakeholder Management

MarTech

Customer Experience

CX Technology

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$147.6MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.

Privacy regulations like GDPR may limit UserTesting's data collection capabilities.

Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.

The platform provides rapid, high-quality feedback from a diverse, global audience network.

UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.

The company is expanding its global market presence with new executive appointments.

Growing demand for remote user testing solutions boosts UserTesting's market potential.

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