UserTesting

Enterprise Account Exeuctive

Germany

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Human Insight, Customer Experience Technology, MarTechIndustries

Requirements

Candidates must have 5-10+ years of SaaS enterprise sales experience with a proven track record of quota attainment, including success in acquiring new enterprise customers and managing/expanding large accounts (10,000+ employees). Experience closing complex, high-value enterprise deals and managing multi-million-pound books of business is required, along with familiarity with structured sales methodologies like MEDDPICC. A background in MarTech or CX solutions is a strong plus, as are excellent business acumen, strategic thinking, negotiation skills, a customer-first mindset, patience, persistence, and an entrepreneurial, self-starter attitude suitable for a fast-paced environment.

Responsibilities

The Enterprise Account Executive will drive growth within the German market by identifying, engaging, and closing opportunities with enterprise customers. This role involves owning and growing a portfolio of large, strategic accounts, ensuring renewals and expansions. Responsibilities include leading and managing complex sales cycles (6-9 months), navigating multi-stakeholder, high-value deals, and negotiating/structuring strategic agreements. The executive will build trusted relationships with senior decision-makers, collaborate with cross-functional teams to deliver solutions, and consistently meet or exceed quarterly and annual revenue targets, applying proven sales methodologies.

Skills

SaaS enterprise sales
Account management
Sales methodologies
MEDDPICC
MarTech
Customer Experience (CX)
Prospecting
Negotiation
Relationship building

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters
2007Year Founded
$147.6MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.
Privacy regulations like GDPR may limit UserTesting's data collection capabilities.
Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.
The platform provides rapid, high-quality feedback from a diverse, global audience network.
UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.
The company is expanding its global market presence with new executive appointments.
Growing demand for remote user testing solutions boosts UserTesting's market potential.

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