Head of Partnerships and Ecosystem

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Market Research, Customer Experience, SaaS, BiotechnologyIndustries

Requirements

Candidates should possess extensive experience in partnerships, business development, or ecosystem strategy within SaaS or cloud-first businesses, demonstrating a deep understanding of customer experience solutions and the broader tech ecosystem. They should also have a builder’s mindset, comfortable starting from scratch and creating scalable systems, along with strong business and technical acumen, enabling them to translate partner strategy into real impact. Furthermore, candidates should have experience developing and managing high-level strategic alliances, including cloud platforms, tech vendors, and system integrators, and be confident in leading executive-level partner relationships and collaborating cross-functionally.

Responsibilities

The Head of Partnerships and Ecosystem will define and build a thriving global partner strategy from the ground up, encompassing cloud platforms, tech alliances, consultants, SIs, and channel partners to accelerate growth and expand market reach. They will collaborate across teams to drive innovation and revenue through partnerships, creating a scalable framework for long-term success and defining clear KPIs to measure partner success and contribution to revenue. This role also involves launching joint go-to-market strategies and co-selling motions, and ensuring comfortable movement between strategy and execution in a fast-paced environment, while maintaining strong communication and relationship-building skills.

Skills

Partnership Strategy

Ecosystem Development

Cloud Platforms

Tech Alliances

Consultants

System Integrators (SIs)

Channel Partners

Strategic Planning

Cross-functional Collaboration

Business Development

Revenue Growth

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$147.6MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.

Privacy regulations like GDPR may limit UserTesting's data collection capabilities.

Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.

The platform provides rapid, high-quality feedback from a diverse, global audience network.

UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.

The company is expanding its global market presence with new executive appointments.

Growing demand for remote user testing solutions boosts UserTesting's market potential.

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