Vendor Operation Manager - Inbound & Outbound Sales at Adobe

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

5-7 years of Sales experience (B2B demand generation or growth sales preferred)
A record of success at a high-growth company
Prior IT Sales background with an understanding of SaaS and licensing (a plus)
Strong project management skills and experience leading a team
Sound understanding of the sales cycle/Inside Sales model and consultative selling approach
Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management
An analytical and data-driven mindset with ability to quickly determine/distill intelligence from data
Highly motivated (inferred from context)

Responsibilities

Own the revenue outcomes for the inbound & outbound sales organization
Drive and generate revenue for the business unit through inbound sales inquiries on phone calls or chats and outbound calls
Deliver quarterly targets as assigned and achieve growth on critical products like Adobe Acrobat, Adobe Express, and FireFly
Generate incremental revenue from existing customers by up-selling additional products and services
Generate revenue by reaching out to internally provided leads, identifying needs, and proposing solutions to drive customer success
Manage pipeline, work on opportunities/leads in Salesforce, and present weekly reports to leadership
Manage vendor performance, establish win-win relationships, and work with internal/external stakeholders to improve sales productivity
Maintain exceptional level of service quality through customer experience
Find opportunities to collaborate with other teams to increase deal size and set up/attend demos with them
Understand market trends, proactively develop strategies to increase revenue, and translate them into concrete daily operations
Be knowledgeable about Adobe’s solutions/products to position or sell (Creative Cloud and Document Cloud via multichannel: chats, calls, emails)

Skills

Key technologies and capabilities for this role

Inbound SalesOutbound SalesSales ManagementUpsellingCross-sellingMultichannel SalesChat SalesPhone SalesEmail SalesCreative CloudDocument CloudCustomer Acquisition

Questions & Answers

Common questions about this position

What benefits does Adobe offer?

Adobe offers market competitive employee benefits including health insurance, global days off, wellness fund, parental leave, access to the Employee Stock Purchase Program, and career development programs.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are the key responsibilities of this role?

The role involves owning revenue outcomes for inbound and outbound sales, driving revenue through multichannel sales (chats, calls, emails), achieving quarterly targets for products like Adobe Acrobat, Adobe Express, and FireFly, up-selling to existing customers, managing pipeline in Salesforce, and overseeing vendor performance.

What is the company culture like at Adobe?

Adobe is committed to creating exceptional employee experiences where everyone is respected with equal opportunity, values new ideas from everywhere, and has been ranked highly as a Great Place to Work. Employees can engage in corporate social responsibility and philanthropy.

What makes a strong candidate for this Vendor Operation Manager role?

A strong candidate should have experience in sales operations, revenue management, consultative selling, pipeline management in Salesforce, and vendor management skills to drive sales productivity and achieve targets.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees