Vendor Operation Manager - Inbound & Outbound Sales at Adobe

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SoftwareIndustries

Requirements

5-7 years of Sales experience (B2B demand generation or growth sales preferred)
A record of success at a high-growth company
Prior IT Sales background with an understanding of SaaS and licensing (a plus)
Strong project management skills and experience leading a team
Sound understanding of the sales cycle/Inside Sales model and consultative selling approach
Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management
An analytical and data-driven mindset with ability to quickly determine/distill intelligence from data
Highly motivated (inferred from context)

Responsibilities

Own the revenue outcomes for the inbound & outbound sales organization
Drive and generate revenue for the business unit through inbound sales inquiries on phone calls or chats and outbound calls
Deliver quarterly targets as assigned and achieve growth on critical products like Adobe Acrobat, Adobe Express, and FireFly
Generate incremental revenue from existing customers by up-selling additional products and services
Generate revenue by reaching out to internally provided leads, identifying needs, and proposing solutions to drive customer success
Manage pipeline, work on opportunities/leads in Salesforce, and present weekly reports to leadership
Manage vendor performance, establish win-win relationships, and work with internal/external stakeholders to improve sales productivity
Maintain exceptional level of service quality through customer experience
Find opportunities to collaborate with other teams to increase deal size and set up/attend demos with them
Understand market trends, proactively develop strategies to increase revenue, and translate them into concrete daily operations
Be knowledgeable about Adobe’s solutions/products to position or sell (Creative Cloud and Document Cloud via multichannel: chats, calls, emails)

Skills

Inbound Sales

Outbound Sales

Sales Management

Upselling

Cross-selling

Multichannel Sales

Chat Sales

Phone Sales

Email Sales

Creative Cloud

Document Cloud

Customer Acquisition

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees