Technical Sales Enablement Specialist

About Docker

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride!

Salary: $111.2K - $139K Location Type: Remote Employment Type: FullTime

Role Overview

The Technical Sales Enablement Specialist will report to the Head of Sales Enablement at Docker and will help to plan, design, develop, and deliver effective technical training initiatives for Docker’s Solutions Engineering teams as well as the global sales organization. Partnering with the Sales, Business Development, Channel, Customer Success, Product Management, and Marketing teams, the Technical Sales Enablement Specialist will be responsible for developing and delivering technical and product learning resources and executing impactful, data-driven solutions for transforming the sales process.

This individual is a subject matter expert in our Docker product and platform, as well as experienced in understanding value-based consultative selling. This individual's ability to translate technical knowledge into learning for both pre-sales and post-sales roles across the revenue organization will be critical. Success is measured by the overall business impact of these solutions and cross-functional collaboration.

Responsibilities

• Work with Sales Enablement Leadership to develop, execute, optimize, and assess enablement initiatives
• Collaborate with Sales Engineering leaders to provide technical enablement support and upleveling the Sales Engineering teams
• Cultivate a deep understanding of our technology and product and execute technical enablement programs, including but not limited to programmatic design, content curation, delivery, and ongoing optimization to drive adoption.
• Partner with Sales Enablement Leader and work with the marketing and product teams to launch and communicate new products and their features and measure the introduction and sales success of the existing and new products.
• Successfully deliver technical training and readiness programs to ensure sales and customer success teams are readily equipped with the content and resources needed to understand Docker’s product platform.
• Build a trusted relationship within the GTM organization
• Serve as a liaison between technical sales, customer success, marketing, and product teams
• Coordinate educational content for ongoing training
• Organizing and optimizing sales enablement content
• Develop content in our learning management system to deliver learning activities for the GTM teams
• Use performance data to identify knowledge or skill gaps across the sales team.

Qualifications

• Bachelor’s degree
• 5+ years working in a high-performance, fast-paced SaaS organization with experience in a technical role or technical enablement role (experience in both Sales engineering and technical enablement preferred)
• Experience as a sales enablement facilitator
• Experience in a Sales / Solutions Engineering role is highly preferred
• Detailed understanding of SaaS sales cycles
• Technical content design experience
• Experience with content management and learning management systems
• Experience with a Sales Methodology, preferably Force Management’s Command of the Message
• Able to build internal relationships with all critical GTM functions of the business
• Excellent communication and organization skills
• Fast learner and ability to work in a fast-paced, rapidly changing environment

What to Expect

In the first 30 days:

• Learning about Docker and the GTM organization (onboarding)
• Learning about the Sales Enablement initiatives and priorities from the Sales Enablement leader
• Determine sales enablement & readiness programs you will be involved in

In the first 90 days:

• Partner with Sales Enablement Leader to evol