Customer Success Engineer
RescaleSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Digital Industrial PlatformsIndustries
Requirements
- Not specified
Responsibilities
- Work with central customer IT team(s) to align on a target architecture for Cognite Data Fusion in the enterprise
- Consult and support solution deployments to ensure technical fit with customer ecosystem and target architecture, including secure setup of identity and access management
- Ensure alignment with Cognite best practices for implementation and proper use of technology stack, and that delivered solutions have clearly defined operational responsibilities and support agreements
- Together with Customer Success Manager/Director ensure alignment between customer goals and Cognite product roadmap
- Stay up-to-date on and coach customers on use of new technological developments in Cognite Data Fusion
- Build trusted advisory relationships with key stakeholders within customer organizations
Skills
Cognite Data Fusion
Identity and Access Management
Target Architecture
Solution Deployment
Technology Stack
Product Roadmap
Value Roadmaps
Adoption Programs
Customer Success
Cognite
Industrial data management for asset-heavy industries
About Cognite
Cognite specializes in managing industrial data and facilitating digital transformation for asset-heavy industries like oil and gas, power and utilities, and manufacturing. Its main product, Cognite Data Fusion, integrates and organizes data from various sources, making it easier for businesses to analyze and utilize this information effectively. This process, known as data contextualization, enhances the relevance of data for better decision-making. Cognite operates on a software-as-a-service (SaaS) model, allowing clients to subscribe to its software, which provides a consistent revenue stream and access to ongoing updates. Additionally, Cognite offers consulting services to assist clients in optimizing their use of the software. The company's goal is to help industries improve their operations through better data management and digital solutions.
Bærum, NorwayHeadquarters
2016Year Founded
$219.2MTotal Funding
SERIES_BCompany Stage
Data & Analytics, Industrial & Manufacturing, Enterprise SoftwareIndustries
501-1,000Employees
Benefits
Competitive Compensation + 401(k) with employer matching
Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents
Unlimited PTO + flexibility to enjoy it
Paid Parental Leave Program
Learning & Development Stipends
Global Mobility & Exchange Program
Company Paid Friday Lunch via DoorDash + Fully Stocked Fridges in the offices
Risks
Emerging industrial AI startups pose a threat to Cognite's market share.
Geopolitical tensions could disrupt operations in key regions like the Middle East.
Reliance on cloud providers introduces risks related to data security and outages.
Differentiation
Cognite Data Fusion integrates and contextualizes data for asset-heavy industries.
Cognite offers a subscription-based SaaS model, ensuring continuous software updates.
Cognite's solutions enhance safety, sustainability, and efficiency in industrial operations.
Upsides
Cognite's partnership with Google Cloud enhances scalability and security for data management.
The launch of Cognite Embedded opens new innovation avenues for industrial software builders.
Cognite's joint venture with Saudi Aramco expands its influence in the MENA region.
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