Strategic Sales Development Representative

Company Information

Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures. G2 has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.

Position Overview

• Job Title: Strategic Sales Development Representative (SDR), Outbound
• Location Type: [Not specified]
• Employment Type: [Not specified]
• Salary: [Not specified]

Responsibilities

• Drive a high volume of proactive, outbound prospect outreach through phone, email, and social media.
• Achieve weekly, monthly, and quarterly sales-qualified opportunity goals.
• Partner with Account Executives to strategically target and engage best-fit accounts.
• Research technical buyers and craft contextual, compelling emails and cold calls.
• Maintain and update records within our CRM, ensuring accurate documentation of research and activities.
• Collaborate with Marketing to refine messaging and clearly articulate Forethought’s value proposition.
• Support list building and other research projects to identify opportunities.
• Participate in continuous training to refine your skills and stay ahead of industry trends.

Requirements

• Resilient and Coachable: Embrace feedback, learn from challenges, and continuously strive for improvement.
• Highly Curious and Persistent: Have a natural curiosity and determination to uncover opportunities and engage prospects effectively.
• Organized and Reliable: Excel at managing tasks, maintaining accurate records, and consistently following through on action items.
• Strong Communicator: Possess exceptional written, verbal, and interpersonal communication skills, with an ability to simplify complex ideas.
• Self-Starter: Thrive in a fast-paced, dynamic startup environment and are driven to achieve results.
• Technically Savvy: Comfortable engaging with technical decision-makers and leveraging tools like Sales Navigator, Outreach, and Salesforce (experience is a plus but not required).
• Team-Oriented: Collaborate well with others, including Account Executives, to achieve shared goals.
• Competitive and Results-Driven: Motivated to exceed goals and benchmarks.