Sales Development Representative
Field Nation- Full Time
- Junior (1 to 2 years)
Candidates should be resilient and coachable, possessing a strong curiosity and persistence to uncover opportunities and engage prospects effectively. They must be organized and reliable, with exceptional written, verbal, and interpersonal communication skills, and comfortable engaging with technical decision-makers. A self-starter attitude and team-oriented collaboration are also required, along with a competitive drive and results-driven mindset. Technical savviness, including familiarity with tools like Sales Navigator, Outreach, and Salesforce, is preferred.
The Strategic Sales Development Representative will drive a high volume of proactive outbound prospect outreach through phone, email, and social media, aiming to achieve weekly, monthly, and quarterly sales-qualified opportunity goals. They will partner with Account Executives to strategically target and engage best-fit accounts, research technical buyers, craft compelling emails and cold calls, maintain CRM records, and collaborate with Marketing to refine messaging. Furthermore, they will support list building, participate in continuous training, and contribute to overall sales efforts.
AI-powered customer support automation platform
Forethought.ai focuses on enhancing customer support through artificial intelligence. Their main product, SupportGPT™, utilizes Large Language Models (LLMs) to understand and generate human-like text, allowing businesses to automate customer service tasks. This AI is trained on a company's specific data, making it tailored to their needs. It helps businesses in sectors like E-commerce, SaaS, and FinTech by quickly resolving common customer inquiries and directing more complex issues to the appropriate agents, which reduces resolution time and operational costs. Additionally, Forethought.ai offers Autoflows, a user-friendly tool for automating customer experience without the need for coding. This tool helps businesses optimize their customer service workflows and track performance. Forethought.ai aims to improve the efficiency and effectiveness of customer support for businesses looking to enhance their service operations.