Clinical Support Specialist (Temp-to-Hire)
ArineSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Health Technology, Healthcare ServicesIndustries
Requirements
Candidates should possess a Bachelor's degree and demonstrate at least 2 years of experience in a customer service or healthcare-related role, with strong communication and interpersonal skills. Familiarity with pharmaceutical processes and healthcare workflows is preferred.
Responsibilities
The Clinical Outreach Specialist will engage with Health Care Providers (HCPs) to build relationships, educate them on PHIL processes, and introduce new product launches on the PHIL platform. They will provide excellent customer service via phone and digital messaging, respond to office feedback, identify opportunities for improvement, and work with internal teams to develop solutions. The role also involves explaining the end-to-end prescription lifecycle, understanding and articulating program-level rules, and triaging and resolving order-related escalations.
Skills
Communication skills
Customer service
Process explanation
Adaptability
Organizational skills
Philo
Subscription-based streaming service for TV channels
About Philo
Philo offers a streaming service that gives users access to over 60 popular TV channels, such as A&E, AMC, and Comedy Central. It operates as an alternative to traditional cable subscriptions, allowing consumers to enjoy a variety of entertainment options without the high costs associated with cable. Users can subscribe to Philo on a monthly basis, and the service includes features like unlimited DVR, enabling them to record shows and watch them later. Philo can be accessed on multiple devices, making it convenient for users to watch their favorite programs anywhere. The company aims to provide a cost-effective and flexible viewing experience, appealing to those looking for a simpler way to enjoy television.
Key Metrics
San Francisco, CaliforniaHeadquarters
2011Year Founded
$151.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, EntertainmentIndustries
51-200Employees