Responsibilities

As a Strategic Account Manager Lead, the individual will manage an exclusive portfolio of high-profile enterprise customers, serving as their strategic advocate within Sardine to maximize product value and support their evolving needs, blending account management with solution architecture and collaborating with internal teams. They will balance individual account ownership with team leadership responsibilities, guiding both strategy and execution, build a team to expand at key strategic accounts and resellers, proactively solve new fraud typologies, and communicate findings to customers, while providing strategic analysis and critical thinking for long-term expansion.