Key Accounts Director - Western US

Employment Type: Full-time

Position Overview

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. Our mission is to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We are a mission-driven company that cultivates a culture of flexibility, autonomy, and innovation. We are seeking talented individuals with limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, community, and each other. The Key Accounts Director will directly sell enterprise security software, managed services, and consulting solutions across the breadth of CrowdStrike’s portfolio. This role is responsible for developing and owning relationships within assigned accounts and maximizing CrowdStrike’s revenue and footprint.

Location: Western US states (CA, AZ, CO, WA)

Requirements

• Sales Expertise: Advanced level of expertise in field sales and account development, with a demonstrable track record of exceeding sales goals.
• Industry Knowledge: Deep security industry knowledge with the ability to comprehend, synthesize, and articulate how CrowdStrike can address customers' current and future business challenges.
• Executive Engagement: Exudes confidence and demonstrated experience with presentations, customer service, financial/business acumen, and negotiation skills at senior-most levels of customer engagement.
• Account Understanding: Deep understanding of assigned accounts, including overall business objectives, technical landscape, and Executive/Board of Director personas.
• Leadership & Mentorship: Authoritative leader by example on assigned accounts, compelling others to align. Ability to mentor others in consultative effectiveness and establishing trust with internal and external customers.
• Sales Methodology: Thorough knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and company products.

Responsibilities

• Expand sales within existing and/or new accounts by building relationships with key decision-makers.
• Develop and execute a strategic and comprehensive business plan for each account, identifying core customer requirements and mapping CrowdStrike’s solution benefits to customer business needs.
• Maintain timely and accurate documentation within CRM/Marketing software of customer contact and activity data (e.g., names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
• Be accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed-upon account and business plans.
• Collaborate with Marketing to develop effective account plans, including events and roadmap sessions.
• Promote CrowdStrike’s products, maximize brand recognition and mindshare at all levels, and publicize success stories.
• Provide customer feedback to internal stakeholders for product, systems, and process improvements.
• At this level, incumbents are expected to have deep subject matter expertise in selling the company’s products and services.
• Assigned accounts are the largest and/or most complex in nature. Incumbents are expected to maintain key relationships and sell to these accounts.

Company Information

CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Ready to join a mission that matters? The future of cybersecurity starts with you.

Application Instructions

Please refer to the specific application portal for instructions.