[Remote] Client Strategy Partner at EliseAI

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Housing, Real Estate, Property Management, Healthcare, TechnologyIndustries

Requirements

Experienced property management professional with first-hand operational experience in day-to-day challenges
Deep understanding of dynamics between ownership and fee-management structures
Thrives on driving organizational change
Ability to act as a trusted industry voice and build rapport with executives, corporate leaders, and onsite teams
Strong presentation, speaking, and thought leadership skills for panels, workshops, conferences, webinars, and client events
Not employed by current EliseAI clients
Based in NYC or Chicago, or open to relocating (role can be remote but these locations preferred)

Responsibilities

Act as a trusted advisor to prospective clients, providing credibility and insight throughout the sales process
Leverage operational experience to build rapport with executives, corporate leaders, and onsite teams
Deliver presentations, panels, and workshops demonstrating deep industry understanding and thought leadership
Partner with Account Executives to tailor solutions and ROI narratives to client needs
Create and contribute to thought-leadership content, including change management guides, trend reports, and best-practice playbooks
Represent the company at conferences, webinars, and client events as a confident, engaging speaker
Analyze AI performance data to identify optimization opportunities and support ROI storytelling
Collaborate with Customer Success to ensure clients maximize automation, efficiency, and adoption
Help develop scalable playbooks, frameworks, and training materials to enhance customer outcomes
Serve as the voice of the customer for the Product Management team, identifying pain points, feature opportunities, and unmet needs
Review and test in-development features, providing actionable feedback from an operator’s perspective
Monitor industry trends to anticipate customer needs and inform roadmap prioritization

Skills

Key technologies and capabilities for this role

Property ManagementMultifamily OperationsAI AgentsAutomationWorkflow RedesignOrganizational ChangeClient StrategySales CollaborationCustomer SuccessProduct Strategy

Questions & Answers

Common questions about this position

Is this role remote or does it require relocation?

This role can be remote, but candidates based in NYC or Chicago, or open to relocating, are strongly preferred.

What salary or compensation does this role offer?

This information is not specified in the job description.

What experience or skills are required for the Client Strategy Partner role?

The role requires experience as a property management professional who has lived the day-to-day challenges of property management and understands dynamics between ownership and fee-management structures. Ideal candidates thrive on driving organizational change and can leverage first-hand operational experience.

What is the company culture like at EliseAI?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates are experienced property management professionals who can act as trusted advisors, build rapport with executives and teams, deliver presentations and thought leadership, and are not employed by current clients.

EliseAI

Conversational AI solutions for businesses

About EliseAI

EliseAI provides conversational artificial intelligence solutions tailored for businesses in the real estate and healthcare sectors. The platform automates customer interactions and operational workflows, integrating with existing systems like Property Management Systems and Customer Relationship Management systems. For real estate clients, EliseAI streamlines the leasing process with tools for automated tour scheduling and virtual tour management, allowing potential renters to receive responses and schedule appointments 24/7. In healthcare, EliseAI acts as an AI assistant to manage patient inquiries and appointment scheduling, enhancing efficiency in medical facilities. The company operates on a Software-as-a-Service model, charging subscription fees based on service levels and customization. EliseAI's goal is to improve operational efficiency and customer satisfaction by automating routine tasks and providing valuable insights through analytics.

New York City, New YorkHeadquarters

2017Year Founded

$138MTotal Funding

SERIES_DCompany Stage

Enterprise Software, AI & Machine Learning, Real Estate, HealthcareIndustries

201-500Employees

Benefits

Equity in the company in the form of stock options

Medical, Dental and Vision premiums covered at 100%

Fully paid parental leave

Commuter benefits

401k benefits

Monthly fitness stipend

Fun company social events through our Elise and the City program

Unlimited vacation and paid holidays

Risks

Increased competition from companies like Colleen AI and Funnel may erode market share.

Expansion into healthcare faces challenges due to regulatory requirements and integration issues.

Reliance on proprietary technology poses risks if competitors develop superior solutions.

Differentiation

EliseAI integrates seamlessly with PMS, CRM, and calendar applications for efficient communication.

The platform handles 50% of tour appointments, with 27% scheduled after business hours.

EliseAI supports multiple languages, enhancing its utility in diverse markets.

Upsides

EliseAI's Series D funding of $75M boosts its market expansion and product development.

The platform's AI-driven predictive analytics improve rental pricing and occupancy forecasting.

Growing demand for AI in telehealth services aligns with EliseAI's HealthAI expansion.

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