Technical Support Representative (French Speaking)
BigCommerceFull Time
Entry Level & New Grad
Candidates must possess at least 10 years of sales experience, with 3-4 years specifically selling to strategic customers. Fluency in French is required, along with domain experience in compute platforms like Kubernetes or cloud providers (AWS, Azure, Google Cloud), DevOps tooling, CI/CD platforms, or the overall SDLC. A strong track record of consistently exceeding sales targets, the ability to learn new products quickly, excellent communication skills, and a team-player mentality are essential. Willingness to travel for client support and an entrepreneurial spirit with a strong work ethic are also necessary. Desired qualifications include SaaS or developer tools sales experience, startup experience, strong sales aptitude, tech-savvy business acumen, and the ability to thrive in an agile environment.
The Strategic Account Executive will define and execute sales plans for their assigned territory, conveying the value proposition and product differentiators to prospects and customers. They will be responsible for forecasting, meeting, and exceeding sales quotas by developing and managing leads through both inbound and outbound channels. This role involves managing business and tracking opportunities using CRM and other tools, as well as collaborating to improve all aspects of the sales cycle, including product, support, and sales engineering. Understanding the competitive market and familiarizing oneself with competing companies and their offerings is also a key responsibility.
Supply chain risk management and audits
Chainguard specializes in managing risks in supply chains, particularly for businesses that rely on software. They conduct audits to identify risks and provide detailed reports with recommendations for improvement. Their unique offering includes a curated base container image distro, which helps businesses transition to secure software environments. Chainguard also provides supply chain observability services, allowing companies to track their software's origins and dependencies.