[Remote] Director, AMS Strategy & Planning at ServiceNow

Santa Clara, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Enterprise Software, Artificial IntelligenceIndustries

Requirements

Candidates must have 8+ years of total work experience at a top management consulting firm, private equity, or strategy and operations at a technology company. Expertise in GTM Strategy, Finance, and/or Sales Ops in the enterprise software/SaaS industry is required, along with experience leveraging or critically thinking about integrating AI into work processes. Strong communication, relationship-building, people development, and leadership skills are essential, as is the ability to thrive in fast-paced, ambiguous environments. An MBA, consulting, and finance experience are considered a plus.

Responsibilities

The Director, AMS Strategy & Planning will serve as a critical member of the Office of Americas President and COO, partnering directly with them on high-priority AMS initiatives. They will collaborate with Sales, post-Sales, and marketing leadership to deliver actionable recommendations for accelerating AMS Sales growth. This role involves owning and managing multiple Go-to-market workstreams, acting as a strategic advisor to AMS Go-to-Market leaders on key growth initiatives, and summarizing inputs to develop compelling recommendations. The position requires leading cross-functional teams to identify opportunities, improve productivity, and accelerate execution, as well as overseeing complex problem-solving, hypothesis development, data-driven analysis, and recommendation delivery.

Skills

AI Integration

Strategic Planning

Go-to-Market Strategy

Sales Operations

Marketing Strategy

Cross-functional Team Leadership

Data Analysis

Problem Solving

Productivity Improvement

Executive Communication

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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