Garner Health

Strategic Accounts VP

Remote

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health InsuranceIndustries

About Garner

Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we’ve developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career.

About the Role

The Strategic Accounts VP will be responsible for retaining and upselling some of Garner’s largest employer clients. You will collaborate with account managers to ensure Garner’s most important clients have an excellent experience and achieve the expected results. As a Strategic Accounts VP, you will become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance. Through your efforts, you will be responsible for driving improved Net Revenue Retention and other KPIs for your book of business. This role will report to the SVP, Strategic Accounts.

This position is fully remote with up to 25% travel.

What You Will Do

  • Own the process to retain and upsell some of Garner’s largest employer clients
  • Collaborate with account managers to ensure Garner’s important clients have an excellent experience
  • Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
  • Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
  • Establish and manage some of the most important strategic broker and client relationships
  • Monitor and anticipate the strategic needs of your book of business
  • Monitor overall client health and execute strategic plans to proactively address key account risks
  • Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
  • Drive improved net revenue retention and other KPIs for your book of business

What You Will Bring to the Team

  • Deep health plan design and benefits knowledge, including experience advising large and Enterprise employer clients on benefits strategy and cost performance
  • 7+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
  • A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business
  • Proven results of achieving retention and upsell targets year over year
  • A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
  • Excellent communication and presentation skills
  • Problem solver in ambiguous situations
  • Strong communicator who can effectively articulate a vision
  • Ability to travel up to 25% of the time
  • A desire to be a part of our mission to improve the healthcare system

Compensation Transparency

The base salary range for this position is $158,000 - $195,000. This position is also commission eligible. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.

Fraud and Security Notice

Please be aware of recent job scam attempts. Our recruiters use getgarner.c

Skills

Account Management
Client Relationship Management
Upselling
Net Revenue Retention
Plan Design
Healthcare Costs
Strategic Planning
Client Retention

Garner Health

Healthcare data platform improving patient outcomes

About Garner Health

Garner Health focuses on improving patient outcomes and reducing healthcare costs by utilizing a vast database of medical records. With over 60 billion records from 320 million patients, Garner identifies healthcare providers who are known for accurate diagnoses and better patient care. Individuals and families can use Garner's app and Concierge team to find in-network healthcare providers that are available and conveniently located. Additionally, Garner offers a reimbursement service that covers out-of-pocket medical expenses for visits to these top providers. For corporate clients, Garner provides a solution that enhances employee benefits and lowers costs without altering existing plans or networks. This approach allows companies to achieve savings and improve value-based care through data-driven insights. Garner's goal is to leverage its extensive claims database to deliver valuable services that enhance healthcare experiences for both individual and corporate clients.

New York City, New YorkHeadquarters
2019Year Founded
$59.6MTotal Funding
SERIES_BCompany Stage
Data & Analytics, HealthcareIndustries
201-500Employees

Benefits

Company Equity
401(k) Company Match

Risks

Increased competition from similar healthcare data analytics companies threatens Garner's market share.
Stricter data privacy regulations may limit Garner's access to necessary datasets.
Direct-to-consumer healthcare apps could divert individual clients from Garner's employer-based solutions.

Differentiation

Garner Health leverages the largest claims database in the U.S. for accurate provider recommendations.
The company offers a unique reimbursement service for out-of-pocket medical costs.
Garner's non-disruptive corporate solutions enrich benefits without changing plans or networks.

Upsides

Increased telehealth adoption enhances Garner's platform for remote, high-quality care access.
The rise of personalized medicine aligns with Garner's data-driven provider identification approach.
Growing consumer-driven healthcare supports Garner's model of empowering individuals with data.

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