Paddle

Strategic Account Executive

London, England, United Kingdom

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Payments, E-commerceIndustries

Job Description

Location Type: Remote Employment Type: Full-Time

Position Overview

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, Paddle acts as a Merchant of Record for its customers, eliminating the pain of payment fragmentation. The company is backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North, and serves over 5000 software sellers in 245 territories globally.

The Role

Paddle is seeking a resourceful, ambitious, and autonomous sales specialist for the Americas region, preferably with a strong understanding of SaaS or Payments. This role is crucial for contributing to ambitious growth plans and converting qualified leads into delighted Paddle customers. You will engage directly with a diverse range of companies, from SaaS and AI to app companies and established enterprise businesses, helping them explore their e-commerce provider needs. Your primary focus will be to define, drive, and achieve revenue targets, contributing to Paddle's vision of becoming the go-to solution for SaaS businesses worldwide.

Responsibilities

  • Own and grow a book of business of strategic prospects within the Americas, developing and executing long-term deal strategies and commercial negotiations.
  • Drive new business by prioritizing target accounts effectively, leveraging Business Development Representative support and Marketing resources to execute on account plans and build a robust pipeline.
  • Own the full sales cycle, expertly managing all stages including discovery, value positioning, objection handling, and champion building.
  • Effectively influence stakeholders to progress deal cycles.
  • Employ a consultative sales approach, clearly demonstrating Paddle’s immediate impact and aligning solutions with customers’ long-term company goals.
  • Master Paddle’s product, possessing an in-depth understanding of its features, the broader industry, and articulating Paddle’s value proposition to CTOs, Heads of Product, and CEOs.
  • Lead discovery efforts to understand each client’s unique needs and collaborate with internal teams to develop effective and tailored sales strategies.
  • Collaborate with Product, Customer Success, and Partnerships teams to align on client needs and develop effective, integrated sales strategies for long-term success.

Requirements

  • Extensive closing experience in a software or SaaS business, managing multi-threaded sales processes and enterprise deals.
  • Experience with consultative, value-based selling and a proven track record of exceeding quota.
  • Experience selling highly technical products/services.
  • Excellent communication skills, adept at liaising with prospective clients in person, over the phone, and via email.
  • An entrepreneurial attitude, thriving on solving complex challenges and contributing to a fast-growing company.

Preferred Qualifications

  • Experience in the payments space or selling B2B SaaS.
  • Prior experience at a growth-stage Internet/software company.
  • Experience selling to technical individuals (CTO, Head of Product, Technical Founders).
  • Familiarity with eCommerce providers such as Stripe, Braintree, PayPal, Cleverbridge, and subscription-based services like Chargebee, Zuora, Recurly.
  • Ability to operate in an unstructured, self-starting environment.

Company Culture

At Paddle, we are committed to removing invisible barriers, both for our customers and within our own teams. We recognize and celebrate that every Paddler is unique and welcome every individual perspective. As an inclusive employer, we do not consider educational background or institution.

Skills

SaaS
Payments
Sales
Business Development
Account Management
Negotiation
Pipeline Management
Stakeholder Management
E-commerce

Paddle

Platform for SaaS billing and compliance

About Paddle

Paddle simplifies software sales for SaaS companies by providing a platform that manages billing, payments, tax compliance, and customer support. Its tools allow developers to focus on product development instead of administrative tasks. Paddle's all-in-one solution includes payment processing, subscription management, invoicing, and compliance with international tax laws, helping clients streamline operations and scale efficiently. The company earns revenue through transaction fees and subscription plans, aligning its success with that of its clients. Paddle's platform is flexible, easy to configure, and offers extensive API documentation for seamless integration. It also supports webhook notifications for real-time updates. The goal of Paddle is to be a vital partner for software companies aiming to grow internationally while managing the complexities of tax and compliance.

London, United KingdomHeadquarters
2012Year Founded
$283.4MTotal Funding
SERIES_DCompany Stage
Enterprise Software, FintechIndustries
201-500Employees

Benefits

Competitive compensation & share options
Private healthcare & mental health coaching
Flexible time off
Learning & development
Family leave
Wellbeing points
Transportation subsidies
Home workstation budget

Risks

Emerging payment platforms may erode Paddle's market share.
Slower SaaS industry growth could impact Paddle's transaction-based revenue model.
Rising churn rates in SaaS could lead to decreased revenue for Paddle.

Differentiation

Paddle offers a unique Merchant of Record model for SaaS companies.
The platform integrates billing, payments, and tax compliance into a single solution.
Paddle's API and webhook features enable seamless integration for developers.

Upsides

Paddle's AI Launchpad supports the growing trend of AI-powered SaaS solutions.
The new billing features cater to the demand for hyperlocalised payments.
Paddle's all-in-one platform is attractive amid rising churn rates and tighter budgets.

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