Store Manager at Ada

Builth Wells, Wales, United Kingdom

Ada Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, GroceryIndustries

Requirements

  • Ability to work in a fast-paced environment and be adaptable to change
  • Naturally friendly and hands-on approach, willing to work with the team to deliver great results
  • Good leadership and people skills
  • Strong coaching, role model, and mentoring abilities to inspire the team
  • Capability to handle management issues such as disciplinary and grievances professionally
  • Experience or ability in managing rota planning and holidays
  • Availability to work on a rolling rota including weekends, evenings, and sometimes late nights
  • Full-time commitment (45 hours per week)

Responsibilities

  • Work with a small team to drive sales, set standards, and deliver KRAs
  • Act as the key motivator, maintaining morale and creating an operation that keeps customers coming back
  • Support Asda's pricing strategy and keep costs low
  • Spot talent and support team development
  • Deal with management issues such as disciplinary and grievances
  • Manage rota planning and holidays

Skills

Leadership
Team Management
Coaching
Retail Operations
Sales Management
Customer Service
Rota Planning
Cost Management
People Development
Disciplinary Management

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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