Senior Leader of Operations

Employment Type: Full-time

Position Overview

Symbotic is seeking strategic, hands-on Senior Leaders of Operations to expand our operations leadership team and support regional sites aligned with evolving customer needs. These individuals will oversee the day-to-day performance of highly automated, high-volume warehouse environments, ensuring the seamless operation of advanced material handling systems and the teams that support them. Key responsibilities include driving operational excellence, maximizing system uptime, optimizing throughput, and ensuring adherence to service-level commitments.

The ideal candidates are proven multi-site operations leaders with deep expertise in warehouse automation, strong stakeholder engagement skills, and a track record of scaling operations in complex, fast-paced environments. While direct P&L ownership is not the primary focus, these roles hold critical leadership responsibility for managing large-scale, mission critical automation systems, multi-million-dollar assets that enable billion-dollar operations across multiple customer sites.

Multiple opportunities are open across all regions.

Responsibilities

• Lead and develop a team of site General Managers and operational staff across customer-facing warehouse sites.
• Set and implement strategic operational goals in alignment with corporate and customer objectives.
• Cultivate a culture of safety, performance, accountability, and innovation.
• Ensure on-time production and delivery of operational KPIs including reliability, throughput, and uptime.
• Partner with SIOP teams to align capacity, labor planning, and site performance with forecasts.
• Scale automated systems and lead site expansion efforts and go-lives.
• Oversee warehouse automation and robotics system operations to meet long-term goals.
• Build long-term relationships with customer leadership and act as the operational point of escalation.
• Conduct business reviews, ensure transparency, and collaborate cross-functionally to resolve issues.
• Translate customer feedback into operational enhancements and CI initiatives.
• Mentor site leaders and develop internal pipelines for leadership growth.
• Optimize delivery processes, enabling scalability, and ensuring business alignment to support revenue growth.
• Lead reviews of key KPIs with leadership.
• Lead and implement Lean and Kaizen initiatives to improve productivity and reduce waste.
• Ensure compliance with safety protocols and operational regulations across all sites.
• Analyze operational data to support continuous improvement and strategic decisions.

Requirements

• Bachelor’s degree in Business, Manufacturing, Operations, Supply Chain, or Engineering; MBA preferred.
• Minimum of 10 years of experience in operations, logistics, or supply chain.
• Minimum of 7 years of experience with automated systems, material handling, or digital warehouse technologies (preferred).
• Proven ability to lead large, multi-site teams in high-volume or high-tech warehouse environments.
• Experience working with or overseeing automated systems, robotics, or high-tech material handling environments.
• Proven success in leading multiple sites and cross-functional teams.
• Experience managing large-scale operations budgets and schedules.
• Strong analytical, communication, and project management skills.
• Leadership experience in operations, manufacturing, logistics, or supply chain.

Company Information

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

Our Environment

• Remote, field-based position.
• Travel is required 75% of the time.
• Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.