Director of Operations
Offchain LabsFull Time
Expert & Leadership (9+ years), Senior (5 to 8 years)
Candidates must possess a Bachelor's degree in Business, Manufacturing, Operations, Supply Chain, or Engineering, with an MBA being preferred. A minimum of 10 years of experience in operations, logistics, or supply chain is required, along with at least 7 years of experience with automated systems, material handling, or digital warehouse technologies. Proven ability to lead large, multi-site teams in high-volume or high-tech warehouse environments, manage large-scale operations budgets and schedules, and strong analytical, communication, and project management skills are essential. Experience working with or overseeing automated systems, robotics, or high-tech material handling environments and proven success in leading multiple sites and cross-functional teams are also required.
This role involves leading and developing site General Managers and operational staff, setting and implementing strategic operational goals, and cultivating a culture of safety, performance, accountability, and innovation. Responsibilities include ensuring on-time production and delivery of operational KPIs, partnering with SIOP teams, scaling automated systems, and leading site expansion efforts. The Senior Operations Leader will oversee warehouse automation and robotics system operations, build long-term relationships with customer leadership, conduct business reviews, and translate customer feedback into operational enhancements. Additional duties include mentoring site leaders, optimizing delivery processes, leading reviews of key KPIs, implementing Lean and Kaizen initiatives, and ensuring compliance with safety protocols and operational regulations. Analyzing operational data to support continuous improvement and strategic decisions is also a key responsibility.
Develops robotics and software for supply chains
Symbotic develops robotics and software aimed at improving supply chain operations. Their products include both hardware and software that work together to automate various processes within warehouses and distribution centers. This automation helps manufacturers, distributors, and retailers streamline their operations, making them faster and more efficient. Unlike many competitors, Symbotic focuses on creating a comprehensive solution that integrates seamlessly into existing supply chains, providing not just the technology but also ongoing support and maintenance. The goal of Symbotic is to enhance the profitability of their clients by optimizing supply chain performance through advanced automation.