[Remote] Product Manager - Retail Operations at Panopto

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, TechnologyIndustries

Requirements

5+ years Product Management experience (3+ years B2B/enterprise)
Proven track record launching and scaling successful products
Experience leading Product Designers and partnering with engineering
Strong agile/scrum and sprint-based delivery experience
Excellent stakeholder management across organizational levels
Exceptional communication skills with ability to influence without authority
Technical acumen to discuss concepts with engineering teams
Demonstrated customer obsession and analytical skills

Responsibilities

Conduct customer research, client calls, and interviews to uncover operational pain points
Transform insights into product requirements
Launch new pilot programs with retail partners to validate solutions in real-world environments (coordinating teams to accomplish installations, data integrations, and pilot operations)
Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams
Write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints
Define product vision and roadmap
Create and refine customer personas
Identify market opportunities
Lead and create momentum with Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations

Skills

Key technologies and capabilities for this role

Product ManagementCustomer ResearchStakeholder ManagementPRDsProduct RoadmapsAgileScrumSprint DeliveryCustomer PersonasWorkflow DesignRetail Operations

Questions & Answers

Common questions about this position

What is the compensation for this Product Manager role?

The position offers a competitive hourly rate up to $15/hr USD for full-time work (40 hours per week).

Is this role remote, and are there any location requirements?

Yes, this is a fully remote position with flexibility, but candidates must be able to work during US Eastern time zone hours.

What are the key required skills and experience for this position?

Candidates need 5+ years of Product Management experience (3+ in B2B/enterprise), a proven track record launching products, strong agile/scrum experience, excellent stakeholder management, and technical acumen.

What is the company culture like at Panopto?

The team is rapidly growing, dynamic, and global, with a focus on customer obsession, thriving in ambiguity, bringing energy, and viewing obstacles as problem-solving opportunities.

What makes a strong candidate for this Product Manager role?

Strong candidates demonstrate customer obsession, thrive in ambiguity, have retail operations experience (nice to have), and show technical acumen with agile delivery and stakeholder influence.

Panopto

Video management and streaming solutions provider

About Panopto

Panopto provides a video management and streaming platform tailored for businesses and educational institutions. Users can easily record, manage, and share video content securely, with the software compatible with both Windows and Mac systems. This allows individuals to create professional-quality videos without needing advanced technical skills. Panopto serves over 1,000 clients globally, including major companies and universities, and operates in the expanding enterprise video content management market, which supports live streaming, video recording, and secure hosting. The platform is subscription-based, offering features like interactive quizzes and advanced search capabilities, making it useful for corporate training and academic purposes. Panopto's goal is to facilitate effective video communication and learning by providing a comprehensive and user-friendly video solution.

Seattle, WashingtonHeadquarters

2007Year Founded

$47.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, EducationIndustries

51-200Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging competitors offering similar features at lower costs threaten Panopto's market share.

Rapid AI advancements may outpace Panopto's current capabilities, risking obsolescence.

Reliance on AWS Marketplace poses risks if AWS policies or pricing change negatively.

Differentiation

Panopto offers AI-powered video management solutions for education and enterprise sectors.

The platform integrates seamlessly with Learning Management Systems for enhanced educational experiences.

Panopto's certification of third-party hardware enhances its ecosystem of compatible tools.

Upsides

Growing demand for AI-driven video analytics in education boosts Panopto's market potential.

Expansion into AWS Marketplace simplifies procurement and deployment for enterprise customers.

Localized content hosting, like Japan cloud hosting, meets regional compliance needs.

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