Staff Software Engineer at RingCentral

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Contact Center, Customer Experience, TechnologyIndustries

Requirements

Bachelor's degree in Computer Science, Engineering or a related field or equivalent
14+ years in an engineering software development role building backend services, APIs
Proven track record in delivery of event-driven, highly available, scalable, resilient enterprise grade commercial cloud services
Proficiency in developing RoR and ReactJS and reactive event driven applications
Deep understanding of micro services architecture paradigm, event driven system design, distributed systems, eventual consistency principles
RDBMS skills: writing advanced queries, designing table structure / indexes / triggers, query optimization / query plan analysis
Experience with at least one public cloud platform, preferable with AWS
Familiarity with Cloud based CI/CD methodologies
Nice to have: Industry experience in UCaaS/CCaaS, Telephony and PBX domains
Nice to have: Hands on experience deploying applications using Kubernetes

Responsibilities

Work with engineering leaders, architects and business owners on clarifying requirements, provide feedback, offer technical solutions, provide implementation estimates
Review requirements and translate them into technical implementation – focusing on responding with output that delivers on the business value; provide product technical roadmap definition and lead development for any implementations, proof of concepts etc
Plan and coordinate work between cross-functional and geographically distributed teams to assure timely implementation and delivery to production environment
Be a technical leader and a go-to person for your area, and a sounding board for other peers in other areas and teams - be an end-2-end owner of solutions implemented, actively support them from the proof of concept through production deployment
Perform design, architecture and code reviews for the RingCX team and continuously look for opportunities to improve and optimize code quality
Architect, Design, Build/Create for Digital channels
Provide mentorship to junior team members, become a center of competence on every part of the product you contribute to
Participate in code reviews and other efforts to maximize quality of RingCX products
Promote and contribute to all aspects of employing automation, across all test layers and development pipelines (from unit through functional up to and including end to end/system/solution test)
Be ready to provide technical assistance and guidance to service engineering teams that answer customer requests
Work in a distributed team spanning across multiple time zones
Effectively communicate and collaborate on design and technology with management and other engineering teams