Sr. Solutions Consultant, Technical Validation Team

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Team

Our Technical Validation team within Sales Velocity consists of Solutions Consultants, Data Architects and technologists who help the field organization with pre-sales solution positioning and evaluation. Within Technical Pre-Sales, we deliver visionary engagements through close collaboration and alignment with Adobe's broader ecosystem of sellers, support teams, services, product and more. By developing Proofs of Concepts (POC), Hands-on Labs (HOL), Customized Demos and other experiences, we help build customer confidence in Adobe Experience Cloud's outstanding capabilities to secure the technical win for our sales teams!

The Opportunity

As a Senior Solution Consultant on the Tech Val team, you will conduct engaging customer experiences showcasing how Adobe Experience Platform (AEP) and the applications built natively on top of it can accomplish their marketing needs. In this pre-sales role, you will gain deep product knowledge to recommend technical and strategic approaches across both B2C and B2B industries. This collaborative discovery process often leads to Custom Demo development and/or limited deployments of technology in a POC and/or customer bootcamp/HOL style workshop to demonstrate value and achieve technical validation!

What you'll do

• Deliver inspiring engagements that showcase key features and capabilities of Adobe Experience Platform and its native applications (Real-Time Customer Data Platform, Customer Journey Analytics, Journey Optimizer, Mix Modeler)
• Continuously learn and improve pre-sales offerings, recommending impactful solutions aligned with customer needs and product evolution
• Gather and translate client requirements into actionable solutions and use-cases within the platform
• For HOLs, collaborate closely with sellers, solutions consultants and teammates on technical & strategic preparation, delivery and follow-up for our most in-demand pre-sales offering-- you should be extremely comfortable and eager presenting to customers, as HOLs and bootcamps are highly interactive workshops
• Partner with Adobe pre-sales teams and customers to define key objectives for POCs and Custom Demos, align on solution design, scope and timing to drive compelling engagements
• Configure end-to-end use cases and guide teams in demonstrating technology value with Adobe Experience Cloud integrations in a fast-paced environment
• Confidently present to diverse audiences in highly interactive, customer-facing settings

What you need to succeed

• Experience with customer-centric datasets (i.e. Analytics, CRM, Call Center, Marketing, Offline, Point of Sale, etc.)
• Expertise in data collection strategy, audience building and reporting use cases using Customer Journey Analytics (CJA) and Real-Time CDP (RTCDP)
• 5+ years of Analytics experience (Adobe Analytics preferred)
• 3+ years in Identity Management experience
• 2+ years SQL experience
• Familiarity with data warehouse concepts and reporting technologies (e.g., Tableau, PowerBI) and ETL tools (e.g., Informatica, Unifi, SnapLogic)
• Experience working with APIs or an API testing framework such as Postman
• Experience defining and managing business requirements, structured analysis, process design, and use case documentation
• Self-starter that demonstrates outstanding interpersonal skills and