Senior Solutions Engineer - Data & ML
Union.aiFull Time
Senior (5 to 8 years)
The ideal candidate possesses a strong technical foundation with the ability to write SQL, architect integrations, and select appropriate technologies. They should thrive on direct customer interaction, effectively translating complex technical concepts into clear business value and customer feedback into prioritized development work. A bias for action with a commitment to quality is essential, as is a desire for strategic influence in a role where data, product, and revenue decisions intersect.
This role involves owning the semantic layer for commerce agents by building a unified data model that transforms raw data into AI-understandable insights, creating consistent metrics and business logic. The individual will drive $1M ARR per quarter by owning the technical close for high-value deals through demonstrations, proofs of concept, and implementations. They will also launch successful features monthly by collaborating with Product to translate customer needs into shipped features and influence roadmap priorities based on direct customer feedback. Additionally, the role includes building power user networks at top logos by cultivating deep technical relationships and partnering with the CS team on deal nurturing, identifying upsell opportunities, and resolving technical challenges.
Marketing analytics and data visualization platform
Polar Analytics provides marketing analytics and data visualization solutions specifically designed for eCommerce brands. Their platform integrates various data sources, enabling clients to visualize key performance indicators (KPIs) and gain actionable insights. The platform automatically calculates important marketing metrics such as Customer Acquisition Cost (CAC), Return on Ad Spend (ROAS), and Lifetime Value (LTV), which helps eCommerce businesses streamline their data management and enhance marketing strategies. Unlike competitors, Polar Analytics offers a user-friendly dashboard that consolidates data from multiple sources, eliminating the need for manual data handling. The company's goal is to empower eCommerce brands to make informed decisions that drive growth and efficiency through a subscription-based model that includes customizable features and dedicated support.